Protect yourself against fraud
Know how to recognize a scam:
There are many fraud types, including new ones invented daily.
Taxpayers should be vigilant when they receive, either by telephone, mail, text message or email, a fraudulent communication that claims to be from the Canada Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.
These scams may insist that this personal information is needed so that the taxpayer can receive a refund or a benefit payment. Cases of fraudulent communication could also involve threatening or coercive language to scare individuals into paying fictitious debt to the CRA. Other communications urge taxpayers to visit a fake CRA website where the taxpayer is then asked to verify their identity by entering personal information. These are scams and taxpayers should never respond to these fraudulent communications or click on any of the links provided. To identify communications not from the CRA, be aware of
If you receive a call saying you owe money to the CRA, you can call us or check My Account to be sure. • If you have signed up for online mail (available through My Account, My Business Account, and Represent a Client), the CRA will do the following: • Send a registration confirmation email to the address you provided for online mail service for an individual or a business; and • Send an email to the address you provided to notify you when new online mail is available to view in the CRA’s secure online services portal.