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Have told this story a few times of late, maybe it speaks of this writer's innocence, or maybe naïveté, but it is surprising that people do what they do.
Out for lunch the other day, and ordered a pasta dish that was very tasty, so much so that we ate the whole plateful, as did the person we were with.
Our server came by and asked, "How was everything?"
Pushing both totally cleaned plates to her, we said jokingly, "We didn't like it!"
She stopped with a surprised look on her face and replied, "Really?"
"No, of course not, the plates are clean, It was excellent", we said.
"Well", she said, "You have no idea the number of people who do just what you did, and are serious about not liking their meal, and then ask for it to be no charge."
This caught us by surprise, never thinking that anyone could actually do this. And we didn't get around to asking what the final result was, if the meal was given at no charge to satisfy the customer, or if there was another, less desirable result.
What would you do if you were the restaurant manager?
Happened to be over in Airdrie recently and read a brief article in the Airdrie Life Magazine about an old friend of this writer, Jack Hilton. Hilton was honoured last fall with the Legion of
Honour Medal, presented by the French Government, for his actions in World War II as a Canadian fighter pilot, based in England. He has since written a book about his wartime service, entitled, "The Saga of a Canadian Typhoon Fighter Pilot" by Jack Henry Hilton.
Intrigued by this chance notice of Jack and his war record, we called Dawn Smith from the Airdrie Echo newspaper, who had written another article for her paper about Jack when the medal was formally presented to him.
Smith supplied us with his phone number, as he is now very much retired, at 96, from the wholesale furniture business where we knew him years ago. As it said in the article by Smith, he rarely talked about the war, and something we didn't know about all the time we did business together. When we dialed his number, Jack immediately picked up the phone. We told him who was calling, he paused for a second, then recalled exactly who we were, and talked like we had done so many times in the past. He said he would keep a book aside for us, and we promised to take him for lunch when over in his neck of the woods. Phone us at 403-823-2580 or fax us at 403-823-3864 email: firstname.lastname@example.org or drop into our offices at 515 Highway 10 East