Information for affected residents:
Mental health support is available by calling Alberta’s 24hour Mental Health Help Line at 1-877-303-2642. Monday night, 15,789 people participated in a telephone town hall to receive updated information for evacuees. Additional telephone town halls have been scheduled from 7:00 to 8:30 p.m. on Wednesday May 11 and Thursday May 12. All evacuees are encouraged to participate and receive in- formation on important topics such as getting access to prepaid debit cards and progress being made to battle the fires. Evacuees who have registered their cellphone numbers and emergency contact numbers with the Red Cross will be phoned before 7:00 p.m. on the evening of a call. All evacuees should register with the Red Cross – no matter where you are currently. This will help ensure you have access to the services you may need, including access to emergency financial assistance. Register: online at, RedCross.ca or via phone at 1-888350-6070. If documents, such as driver’s licences or ID cards, were left behind during the evacuation, new cards can be issued free of charge at a registry agent. A list of registry locations can be found at the Service Alberta website at www.servicealberta.gov.ab.ca.