HGMH helps im­prove ac­cess for fran­co­phones

The Glengarry News - - Health, Beauty, Fitness, Nutrition -

Hôpi­tal Glen­garry Me­mo­rial Hospi­tal in Alexan­dria is among the in­sti­tu­tions par­tic­i­pat­ing in a project aimed at im­prov­ing fran­co­phones’ ac­cess to health care in their own lan­guage.

In or­der to “pro­vide cul­tur­ally and lin­guis­ti­cally ap­pro­pri­ate care,” the Cham­plain Lo­cal Health In­te­gra­tion Net­work and its part­ners want to make sure more fran­co­phones re­ceive care in French, know about and use French-lan­guage health ser­vices more fre­quently and have more op­por­tu­ni­ties to ex­press their level of sat­is­fac­tion with French-lan­guage ser­vices.

The lo­cal hospi­tal is among 12 in East­ern On­tario that are try­ing to bet­ter un­der­stand use of health ser­vices by fran­co­phones and im­prove their ac­cess to care.

The lin­guis­tic vari­able pi­lot project tracks the num­ber of fran­co­phones treated in hos­pi­tals across East­ern On­tario.

More than 600 em­ploy­ees at the 12 par­tic­i­pat­ing hos­pi­tals in the Cham­plain re­gion were trained to doc­u­ment in­for­ma­tion about lan­guage pref­er­ence. As a next step, agen­cies will an­a­lyze the data based on over­all pa­tient vol­umes, health con­di­tions, emer­gency depart­ment lengths of stay, and other mea­sures.

Ul­ti­mately, it would be ideal to in­clude English and French lin­guis­tic iden­tity on On­tario health cards, Jacinthe De­saulniers, Pres­i­dent and CEO of Le Réseau des ser­vices de santé en français de l’Est de l’On­tario, said at a re­cent LHIN meet­ing.

The HGMH is among the 24 providers in Cham­plain that are fully des­ig­nated to pro­vide French­language ser­vices.

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