An­swer­ing the call

Char­lot­te­town call cen­tre looks to hire 100 work­ers

The Guardian (Charlottetown) - - FRONT PAGE -

Char­lot­te­town call cen­tre looks to hire 100 work­ers.

A Char­lot­te­town call cen­tre com­pany is look­ing to hire 100 peo­ple in the next six months.

Con­ver­sa­tional CEO Tanya La­mont says the call cen­tre in the West Roy­alty In­dus­trial Park has a few hun­dred con­tracts fol­low­ing an ag­gres­sive mar­ket­ing cam­paign.

So af­ter op­er­at­ing with a rel­a­tively small staff since open­ing in the cap­i­tal city a year-and-ahalf ago, Con­ver­sa­tional is now look­ing to con­sid­er­ably boost its work­force.

The com­pany cur­rently em­ploys about 21 peo­ple at the West Roy­alty site.

“We do have a long way to go,’’ she says.

La­mont is con­fi­dent the com­pany will be suc­cess­ful in hir­ing many work­ers at a start­ing wage of $12 per hour.

“We try to pro­vide a fun, light at­mos­phere,’’ she says.

The jobs are full-time, week­day shifts be­tween 8 a.m. to 9 p.m., and in­clude ben­e­fits. The av­er­age shift is eight hours.

Work­ers for the Vir­gini­abased busi­ness an­swer calls, take mes­sages, book ap­point­ments and can do live chat sup­port ses­sions for busi­nesses.

La­mont says the com­pany has a few hun­dred con­tracts across North Amer­ica with the ma­jor­ity in the United States.

The largest de­mo­graphic is le­gal and fi­nan­cial es­tab­lish­ments.

Lo­cal con­tracts on P.E.I. in­clude a mas­sage ther­a­pist, hair salon and an elec­tri­cal com­pany.


Oper­a­tions su­per­vi­sor Tawnya Thomp­son McCon­key, fore­ground, Tanya La­mont, CEO of Con­ver­sa­tional Re­cep­tion­ists in Char­lot­te­town, look over data Wed­nes­day. The com­pany plans to hire 100 more employees over the next six months.

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.