Is­abelle Bernard hon­oured for ef­forts as bilin­gual ad­min­is­tra­tive as­sis­tant

The Guardian (Charlottetown) - - HEALTH/COMMUNITY -

The Étoile Santé win­ner for July 2017 is bilin­gual ad­min­is­tra­tive as­sis­tant Is­abelle Bernard, who works at Sum­mer­set Manor.

In the work­place, Bernard is known for her ef­fi­ciency, as well as her abil­ity to al­ways make her­self avail­able to carry out press­ing tasks. Wel­com­ing and re­source­ful, she is of­ten the first point of con­tact for the pub­lic and fam­i­lies and is happy to be able to of­fer ser­vices in both lan­guages.

She can an­swer peo­ple’s ques­tions and di­rect them to the ap­pro­pri­ate ser­vices. She knows the fam­i­lies of French­s­peak­ing res­i­dents and is more than happy to speak to them in their lan­guage.

“I know that it’s im­por­tant for them to be greeted in French, and it can also re­as­sure them to know that French-speak­ing in­di­vid­u­als are present in their loved one’s en­vi­ron­ment.”

Af­ter fin­ish­ing high school, Bernard de­cided to en­rol in the bilin­gual ad­min­is­tra­tive as­sis­tant pro­gram at Col­lège de l’Île and grad­u­ated in June 2016. In July 2016, she ac­cepted the po­si­tion at the Sum­mer­set Manor.

At first, she was only on call, but then the ad­min­is­tra­tion de­cided to des­ig­nate a bilin­gual ad­min­is­tra­tive as­sis­tant po­si­tion, be­cause of the bilin­gual neigh­bour­hood es­tab­lished at the manor a few years ago. She ap­plied and started work­ing full-time in De­cem­ber 2016.

SUB­MIT­TED

Is­abelle Bernard is the lat­est re­cip­i­ent of the Étoile Santé for her work at Sum­mer­set Manor.

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