Cathy Lomond earns Tourism Cham­pion Award

The Gulf News (Port aux Basques) - - FRONT PAGE -

Cathy Lomond was rec­og­nized for her work in the tourism in­dus­try by her peers at Hos­pi­tal­ity New­found­land and Labrador (HNL).

At the group’s an­nual con­ven­tion in Gan­der, Lomond was pre­sented with the Tourism Cham­pion Award.

This award is pre­sented to an in­di­vid­ual, com­pany or or­ga­ni­za­tion that has worked dili­gently to en­sure that the tourism in­dus­try pros­pers; giv­ing freely of their time and en­ergy to cham­pion the in­ter­ests of and en­hance the tourism in­dus­try.

Lomond has been in the tourism busi­ness for over 35 years.

In a press re­lease, HNL said she started her ca­reer in 1977, she has never lost her pas­sion for the tourism in­dus­try.

“She is com­mit­ted to ex­ceed­ing the stan­dards of ex­cel­lent cus­tomer ser­vice, in­vest­ing in staff train­ing op­por­tu­ni­ties and em­pow­er­ing em­ploy­ees,” the press re­lease said.

Lomond has vol­un­teered with nu­mer­ous tourism and de­vel­op­ment or­ga­ni­za­tions, hold­ing ex­ec­u­tive po­si­tions with HNL as well as with the Restau­rant As­so­ci­a­tion, Go Western New­found­land, Tourism South West, Tourism Qual­ity As­sur­ance and oth­ers.

Ac­cord­ing to HNL, she was in­stru­men­tal in the evo­lu­tion of the Canada Select pro­gram and the adop­tion of new qual­ity as­sur­ance ini­tia­tives aimed at rais­ing the bar for in­dus­try stan­dards.

Lomond is owner/op­er­a­tor of Ho­tel Port aux Basques.

PHOTO COUR­TESY OF HNL

Cathy Lomond of Ho­tel Port aux Basques is the re­cip­i­ent of this year’s Hos­pi­tal­ity New­found­land and Labrador Tourism Cham­pion Award. The award was pre­sented by Larry Laite from the HNL Board of Direc­tors at the HNL con­fer­ence in Gan­der on Thurs­day night.

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