HSR must get rid of bad ap­ples

The Hamilton Spectator - - OPINION -

RE: City in­ves­ti­gat­ing af­ter HSR driver ac­cused of grab­bing pas­sen­ger by hair (July 6)

I read the ar­ti­cle about the bus driver and it re­minded me of a sim­i­lar in­ci­dent sev­eral years ago in­volv­ing my son. It was an ex­cep­tion­ally hot day for June and I re­mem­ber him get­ting home from writ­ing his exam, red­faced, wet and ex­tremely up­set. He told me the bus driver wouldn’t let him on the bus be­cause he didn’t have his pic­ture ID on him.

It’s a three-kilo­me­tre walk from the high school to our home. He had tried to get on the bus at the stop right by the high school, and had handed over his stu­dent fare ticket. The bus driver would not give him the ride and she wouldn’t give him his ticket back. I called HSR to com­plain, and the bus driver tried to blame it all on my son, stat­ing he was ver­bally abu­sive.

A skinny, shy, quiet kid whose teach­ers have noth­ing but good things to say about him? Highly un­likely. A bus driver on a power trip or in a bad mood? Much more likely. Bus drivers need sen­si­tiv­ity train­ing to work with the public, and HSR needs to cull the bad ap­ples. Heather Camp­bell, Hamil­ton

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