Re­vamp­ing room ser­vice — and menus

The Hamilton Spectator - - TRAVEL -

Some ho­tels are mov­ing away from the stodgy, old room ser­vice trays with sil­ver domes. Hy­att Cen­tric tai­lors its room ser­vice to on­the-go guests look­ing to ex­plore the city, Cor­dova Micek says.

“We’re sort of turn­ing room ser­vice on its ear and think­ing about it as restau­rant-to-go de­liv­ery. So, it’s not room ser­vice on the big sil­ver tray rolling out. It’s ac­tu­ally hav­ing your food de­liv­ered in en­vi­ron­men­tally friendly pack­ag­ing that comes in a paper bag that you can take with you if you’re go­ing to run around and see the city,” she says.

At Radis­son RED, guests can or­der grab-and-go food (such as a Bel­gian waf­fle with mac and cheese, and fried chicken) from on-site restau­rant OUIBar + KTCHN us­ing the RED app, then take it back to their room or out on the town.

At Ho­tel EMC2, mul­ti­ple ve­gan op­tions are avail­able on the menu. Green­berg says those meat-free op­tions were in­spired by his mil­len­nial daugh­ter.

“I think back to my daugh­ter, who was raised on salami and eggs, ham­burg­ers and T-bone steaks, and she comes home on va­ca­tion and marches off to the gro­cery store to get her ve­gan in­gre­di­ents,” he says.

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