Big banks can’t touch credit union service
RE: Whatever you do, don’t use the B word (July 18)
Having used the services of Canada’s Big 5 banks for many years, my partner and I switched to local Hamilton credit union this past spring. As much as the Big 5 banks may try, they will likely never reach the level of service our credit union provides. The Big 5 banks can advertise all their wonderful services but their bottom line is to make lots of money to ensure there are huge profits to post each quarter.
It may take a bit of time to find the appropriate word to describe using a credit union for financial transactions, but hopefully it will be something that indicates that service and the best interests of the customer are our credit union’s bottom line. Rob Vanderheyden, Dundas