Big banks can’t touch credit union ser­vice

The Hamilton Spectator - - OPINION -

RE: What­ever you do, don’t use the B word (July 18)

Hav­ing used the ser­vices of Canada’s Big 5 banks for many years, my part­ner and I switched to lo­cal Hamil­ton credit union this past spring. As much as the Big 5 banks may try, they will likely never reach the level of ser­vice our credit union pro­vides. The Big 5 banks can ad­ver­tise all their won­der­ful ser­vices but their bot­tom line is to make lots of money to en­sure there are huge prof­its to post each quar­ter.

It may take a bit of time to find the ap­pro­pri­ate word to de­scribe us­ing a credit union for fi­nan­cial trans­ac­tions, but hope­fully it will be some­thing that in­di­cates that ser­vice and the best in­ter­ests of the cus­tomer are our credit union’s bot­tom line. Rob Van­der­hey­den, Dun­das

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