Thou­sands lose ser­vice af­ter Bell net­work fails

The Hamilton Spectator - - CANADA & WORLD -

Much of At­lantic Canada lost cell­phone and other net­work ser­vices for more than four hours Fri­day, in­con­ve­nienc­ing cit­i­zens and com­merce alike, af­ter what Bell called “ac­ci­den­tal dam­age” to its fi­bre op­tic grid. Bell said its “ma­jor ser­vice out­age” hit in­ter­net, TV, wire­less and land line phones, with land line 911 ser­vice in­ter­mit­tent. Flights were de­layed at mul­ti­ple air­ports, many con­sumers couldn’t use their debit and credit cards, and TD Canada Trust was among the banks clos­ing some branches in the re­gion. Bell said the out­age be­gan at 10:45 a.m. AT, with ser­vice re­stored at 3 p.m. “fol­low­ing rerout­ing and re­pair of net­work in­fra­struc­ture.”

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