Re­cy­cling com­plaints fall on deaf ears

The Hamilton Spectator - - OPINION -

RE: Re­cy­cling prob­lems

If you want peo­ple to re­cy­cle, then ad­dress their com­plaints about re­cy­cling prob­lems in­stead of hav­ing your staff make prom­ises that are not met.

My hus­band and I have spo­ken to prob­a­bly a dozen peo­ple or more since Dec. 27, ask­ing for as­sis­tance with our re­cy­cling prob­lem and not one of these peo­ple were able to help or give me an email ad­dress that I could write to. I called again re­cently and the first per­son said there was no email ad­dress, but she would email the waste depart­ment for me. I called again, and the sec­ond per­son I spoke to was able to give me an email that I could write to and hope­fully some­one will take ac­tion with this com­plaint.

My com­plaint to the waste man­ager is: why are they pick­ing up blue bins across the road and leav­ing ours un­til I con­stantly call. Last week I had to call five days be­fore any­one picked up the bins.

If you can­not do your job, then at least have the cour­tesy to con­tact me with a good ex­cuse. Five days is way too long to wait for your blue bin to be picked up, since the green bins are emp­tied first thing in the morn­ing. Jeanette San­der­son, Wa­ter­down

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.