Recycling complaints fall on deaf ears
RE: Recycling problems
If you want people to recycle, then address their complaints about recycling problems instead of having your staff make promises that are not met.
My husband and I have spoken to probably a dozen people or more since Dec. 27, asking for assistance with our recycling problem and not one of these people were able to help or give me an email address that I could write to. I called again recently and the first person said there was no email address, but she would email the waste department for me. I called again, and the second person I spoke to was able to give me an email that I could write to and hopefully someone will take action with this complaint.
My complaint to the waste manager is: why are they picking up blue bins across the road and leaving ours until I constantly call. Last week I had to call five days before anyone picked up the bins.
If you cannot do your job, then at least have the courtesy to contact me with a good excuse. Five days is way too long to wait for your blue bin to be picked up, since the green bins are emptied first thing in the morning. Jeanette Sanderson, Waterdown