New 211 ser­vice for Yel­low­head County res­i­dents.

The McLeod River Post - - Front Page - Spe­cial to the Post

Yel­low­head County Coun­cil for­mally launched the re­gional 2-1-1 ser­vices for Yel­low­head County, Ed­son and Hin­ton. The new 211 pro­vides lo­cal in­for­ma­tion on gov­ern­ment and com­mu­nity-based health and so­cial ser­vices. (De­cem­ber 15, 2016) – Get­ting to know a new area can be tricky. So can seek­ing out re­sources you haven’t ever had oc­ca­sion to use be­fore, or find­ing your way as a young adult. Even harder is find­ing your­self in a sit­u­a­tion where you need a lit­tle help, but don’t know where to turn. A new ser­vice of­fered by a coali­tion con­sist­ing of Yel­low­head County, Hin­ton, and Ed­son mu­nic­i­pal­i­ties is aim­ing to make it all a lit­tle eas­ier. “This is a great ser­vice for Yel­low­head County res­i­dents who may need any sort of lo­cal health and so­cial ser­vices and don’t know where to find them,” says Yel­low­head County Mayor Ger­ald Soroka. “Not only will this help our res­i­dents find the re­sources they need, it will help us iden­tify and track emerg­ing is­sues and help us in iden­ti­fy­ing any gaps in the ser­vices avail­able.”

Us­ing HEY211 is easy. Call from any phone line in the area, land or cel­lu­lar, and con­nect with a live op­er­a­tor who is there to help you. Just dial 211, con­firm you’re a per­son by press­ing one, and talk to the op­er­a­tor who will help you con­nect you to the re­sources you need right in your com­mu­nity.

And if your im­me­di­ate com­mu­nity doesn’t have what you’re look­ing for, our di­rec­tory will of­fer ser­vices in neigh­bour­ing com­mu­ni­ties, bridg­ing the gap and bring­ing all three com­mu­ni­ties’ es­sen­tial ser­vices into one con­ve­nient point of con­tact. Also avail­able through this new ser­vice is an anony­mous chat ser­vice and an on­line di­rec­tory. The ser­vice is ac­ces­si­ble to tele­type de­vices and of­fers sup­port for many lan­guages.

For more in­for­ma­tion, please con­tact Wendy Robin­son, 780-325-3782 or 1-800814-3935, wrobin­son@yel­low­head­county.ab.ca

What is HEY 211? HEY211 rep­re­sents a col­lab­o­ra­tive ini­tia­tive by the mu­nic­i­pal­i­ties of Hin­ton, Ed­son, and Yel­low­head County to pro­vide an all-in-one di­rec­tory re­source for im­por­tant area ser­vices. At launch, the di­rec­tory will in­clude in­for­ma­tion on area ser­vices rang­ing from so­cial sup­ports to mu­nic­i­pal ser­vices, with the po­ten­tial to add more va­ri­ety of in­for­ma­tion in the fu­ture. Dial­ing 211 any­time, from any­where within the West Yel­low­head, will con­nect users with a live agent who has ac­cess to the com­bined net­works of our three com­mu­ni­ties. Also avail­able on­line is a free anony­mous chat ser­vice for those who just need some­one to talk to.

Us­ing HEY211 is easy. Call from any phone line in the area, land or cel­lu­lar, and con­nect with a live op­er­a­tor who is there to help you.

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