EV­ERY VOICE COUNTS

Vancouver Sun - - CITY -

Sur­vey ques­tions were grouped in nine cat­e­gories rang­ing from per­sonal con­trol and food to physi­cian care and hand wash­ing. Be­low are se­lected re­sponses from res­i­dents and fam­ily mem­bers about their over­all ex­pe­ri­ence:

88%

of fam­ily mem­bers who have seen ag­gres­sive res­i­dents re­port that staff han­dled the mat­ter ap­pro­pri­ately

80%

of res­i­dents said they can de­cide for them­selves what clothes they can wear and how they’ll spend their time

77%

would likely rec­om­mend the fa­cil­ity to oth­ers

65%

of fam­ily mem­bers rated the fa­cil­ity eight out of 10 or higher

57%

of se­niors in care say the fa­cil­ity feels like home

52%

say they don’t re­ally get to eat when they want

50%

rated their qual­ity of care as very good or ex­cel­lent

50%

say it is rare or never hap­pens that they get to bathe or shower as of­ten as they want

46%

re­port there is no one in the fa­cil­ity that they con­sider a close friend

46%

of staff reg­u­larly make time for friendly con­ver­sa­tion

41%

of res­i­dents say there is not enough va­ri­ety in their food

40%

say they don’t want to be in res­i­den­tial care

25%

say that only some­times, rarely, or never do they get help to go to the toi­let

25%

of fam­ily mem­bers say they’re in­structed where to wash their hands 24%

of se­niors in care homes say they rarely or never get to de­cide for them­selves when to get up in the morn­ing.

Newspapers in English

Newspapers from Canada

© PressReader. All rights reserved.