OPP cau­tions against un­war­ran­ted 9-1-1 calls

Vision (Canada) - - News - ALEXIA MARSILLO alexia.marsillo@eap.on.ca

La Po­lice pro­vin­ciale de l’On­ta­rio (PPO) a pu­blié un com­mu­ni­qué de presse à la mi-sep­tembre, pour mettre en garde contre les ap­pels in­vo­lon­taires ou ac­ci­den­tels ef­fec­tués au 9-1-1 et a an­non­cé le lan­ce­ment de la nou­velle cam­pagne #KnowW­henToCall, cet au­tomne, afin d›in­for­mer le pu­blic sur l›im­por­tance des ap­pels in­vo­lon­taires au 9-1-1. Au moins 58 ap­pels classés comme in­vo­lon­taires ou non ur­gents ont été ef­fec­tués au 9-1-1 au cours des 30 der­niers jours dans le com­té de Rus­sell. Sur ces 58 ap­pels, 40 d›entre eux ve­naient de Cla­rence-Ro­ck­land. The On­ta­rio Pro­vin­cial Po­lice re­cent­ly is­sued a news re­lease cau­tio­ning against unin­ten­tio­nal or po­cket dials made to 9-1-1 and an­noun­cing the launch of a new cam­pai­gn, #KnowW­henToCall, this fall, in or­der to edu­cate the pu­blic on the si­gni­fi­cance of unin­ten­tio­nal calls to the 9-1-1 dis­patch.

At least 58 calls, which were ei­ther unin­ten­tio­nal or not to be clas­si­fied as an emer­gen­cy, were made to 9-1-1 in the last 30 days in Rus­sell Coun­ty. Out of those 58 calls, 40 of them came from Cla­rence-Ro­ck­land. Se­ven were made from Em­brun, six from The Na­tion and five from Cas­sel­man.

Be­gin­ning on Sep­tem­ber 14, the OPP has been using its so­cial me­dia plat­forms to is­sue pu­blic edu­ca­tion cam­pai­gns to re­mind people to be ca­re­ful about po­cket dials to 9-1-1 and to be aware of num­bers they can call for non-urgent mat­ters ins­tead of the 9-1-1 dis­patch. Dis­pat­chers must take eve­ry call se­rious­ly, the­re­fore eve­ry unin­ten­tio­nal call re­cei­ved must be gi­ven the time of day to as­sess, which can in turn take away time from an ac­tual urgent 9-1-1 call.

Out of the 58 un­war­ran­ted calls re­cei­ved by 9-1-1 dis­patch in the last month in Rus­sell Coun­ty, 40 of which were from Cla­ren­ceRo­ck­land, 10 of these calls were confir­med as co­ming from young chil­dren playing with a cell phone. Among­st the calls was al­so one per­son as­king for the bank ho­li­day hours, one per­son as­king for di­rec­tions, and at least two ac­ci­den­tal po­cket dials.

The OPP is re­min­ding re­si­dents that 9-1-1 calls are re­ser­ved for those re­qui­ring po­lice, fire or me­di­cal as­sis­tance. All no­ne­mer­gen­cy si­tua­tions should be re­por­ted to 1-888-310-1122 and any in­qui­ries about road condi­tions or clo­sures should be re­layed to 5-1-1.

The Ro­ck­land de­tach­ment of the OPP al­so stron­gly en­cou­rages the use of its pro­gram Crime Stop­pers, in which re­si­dents can call 613-233-TIPS to re­lay any tips or sus­pi­cious ac­ti­vi­ties. Th­rou­ghout the pro­vince, the OPP has re­cei­ved more than 142,130 9-1-1 calls from Ja­nua­ry 1 to June 30, 2017. In 2016, the OPP re­cei­ved 299,100 calls, of which over 2000 were po­cket dials and over 30,000 re­mai­ned as unk­nown wi­re­less calls.

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