Medeo Gives Pa­tients Re­mote Ac­cess to Med­i­cal Care

Westcoast Families - - Wcf News - is a Van­cou­ver-based web­site and app that pro­vides se­cure video con­fer­enc­ing tech­nol­ogy that en­ables pa­tients and doc­tors in Bri­tish Columbia to con­nect us­ing their com­puter or Ap­ple mo­bile de­vice. Pa­tients sign up via their com­puter at through a sim­ple step-by-step process. Pa­tients sign in to Medeo (via web­page or app) and fill out a ‘case’ re­quest, in which they state why they need to see the doc­tor. This helps physi­cians de­cide which cases are suit­able for an on­line video con­sul­ta­tion. Pa­tients may then at­tach any nec­es­sary pho­tos or files that are rel­e­vant to the visit.

• Pa­tients can upload scanned copies of pre­vi­ous test re­sults or con­sul­ta­tions from other doc­tors for stor­age on their pro­file (this can be se­curely ac­cessed by the pa­tient for ref­er­ence).

• When ready to see the doc­tor, pa­tients are con­nected by on­line video with a Medeo Co­or­di­na­tor who help them en­sure that their com­puter is set-up cor­rectly.

• The pa­tient is con­nected to a doc­tor for their on­line visit. Med­i­cally nec­es­sary ser­vices pro­vided by physi­cians pow­ered by Medeo are pub­licly funded for BC res­i­dents with a valid med­i­cal ser­vices num­ber (MSP). A Medeo app for Ap­ple de­vices is free to down­load from iTunes.

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