On one side of the counter...
AS a retail post office employee, I rarely see a random act of kindness performed before my eyes. However, the story I’m about to share is one of both kindness and an example of true human decency.
A woman, whom we will call Sharon (although it’s not her real name), came in to mail an item to the U.S. and requested a service that would provide her with a guaranteed delivery time and a tracking number. After some discussion, we determined that priority worldwide service suited her needs. Now, because filling out the form for this can be a lengthy process, I asked that she step to the side to fill it out, and I would process the transaction as soon as she was finished.
The next customer, whom we will call Sara (also not her real name), was requesting a money transfer service, which can take about seven to 10 minutes to complete. It was just as I was about to begin Sara’s money transfer that Sharon asked for my assistance in filling out her form, as she expressed that she had a disability that made writing difficult. I obliged, of course, and the following gesture renewed my faith in the kindness of strangers.
During the money transfer process, Sara asked how much Sharon’s parcel cost to send with the service she required. I told her it was $46, and she said, “I will pay cash for it. It is Pay It Forward Friday.
I finished Sara’s money transfer and began processing Sharon’s priority service when she asked, “What do I owe you?” I replied, “It’s taken care of.”
Sharon, very confused, said: “What do you mean ‘taken care of?’”
I replied, “Your service has been paid for. Here is your receipt with the tracking number.”
At this time, Sara was leaving the store and just before she reached the door, I pointed to her and told Sharon: “That lady paid for your parcel.”
Sharon, nearly speechless, said: “I didn’t even get to say thank you.”
I replied, “A thank you is not necessary. She only asked that you ‘pay it forward.’”
So for $46, a woman not only changed the fortune of one person, but the attitude of everyone afterward who heard her story.
In hopes that Sara is reading this story, I just wanted her to know that her Random Act of Kindness will forever be remembered. Thank you.