HSC

Winnipeg Free Press - Section H - - CAREERS -

The fact is though that both of those do re­sult in bet­ter pa­tient care and the amount we spend on them is small. We are work­ing hard to cre­ate a bet­ter and more re­spect­ful work en­vi­ron­ment, whether it is through mak­ing more wel­com­ing team rooms and green spaces, or en­sur­ing man­age­ment is more ac­ces­si­ble so that staff feel com­fort­able bring­ing for­ward con­cerns with­out fear of ret­ri­bu­tion. I be­lieve that if you can give peo­ple the Q: What qual­i­ties do you look for in the lead­ers and fu­ture lead­ers you hire at HSC?

A: The first thing I look for is some­one who can solve prob­lems with un­der­stand­ing and with emo­tional in­tel­li­gence. When they’re deal­ing with a chal­lenge, the first thing they must ask them­selves is what the im­pact will be on the pa­tient. I want peo­ple who can han­dle a stress­ful en­vi­ron­ment with enough com­pas­sion and te­nac­ity to rec­og­nize how their de­ci­sions may af­fect pa­tients. I also want some­one who is will­ing to chal­lenge me. I try to sur­round my­self with peo­ple who are much smarter than I am so the last thing I want is some­one who says yes to ev­ery­thing I come up with. Like­wise, they can’t take crit­i­cism per­son­ally. Our se­nior man­age­ment meet­ings are filled with healthy and re­spect­ful de­bate, and I think that’s the best en­vi­ron­ment to be in. If you think some­thing isn’t work­ing, speak up. If you think some­thing can be done bet­ter, let’s talk about it. Q: Is there a par­tic­u­lar men­tor in your past who taught you im­por­tant lessons in lead­er­ship?

A: I would have to men­tion Tom Clos­son, the for­mer CEO of the Univer­sity Health Net­work in Toronto and the cur­rent pres­i­dent of the On­tario Hos­pi­tal As­so­ci­a­tion. We worked to­gether when I was VP at Sun­ny­brook Hos­pi­tal. Tom led by ex­am­ple and the most im­por­tant thing I learned from him was the value of be­ing hon­ourable and straight-up hon­est with peo­ple. It’s a two-way street. As a leader, I never want to be caught off-guard or find out about some­thing long af­ter the fact, and at the same time, I have an obli­ga­tion to make sure peo­ple know what I’m think­ing about when it comes to the fu­ture of the or­ga­ni­za­tion. Tom taught me the im­por­tance of that as well as the value of in­tegrity. If you lose your in­tegrity, you not only lose cred­i­bil­ity, you lose your lead­er­ship po­ten­tial. So I try to em­u­late what I learned from Tom in ev­ery­thing I do and live up to be­ing an hon­ourable and hon­est leader each day.

— With re­port­ing by Bar­bara Chabai

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