World urged to be ‘China-ready’ for trav­el­ers

China Daily (Canada) - - NEWS CAPSULE -

Western mer­chants need to stop treat­ing Chi­nese as “walk­ing wal­lets or hand­bags” and pre­pare to re­ceive more Chi­nese trav­el­ers, ac­cord­ing to tourism pro­fes­sion­als at a re­cent expo in Tian­jin.

Sta­tis­tics show Chi­nese made 100 mil­lion trips over­seas in 2014. China has be­come the third-rank­ing coun­try as a source of out­bound visi­tors.

More Chi­nese will travel over­seas, and they will not only buy for­eign brand prod­ucts, but also de­mand bet­ter ser­vice and re­spect for their cul­ture, said Garry Crockett, global ex­ec­u­tive chair­man of China Ready & Ac­cred­ited.

Crockett called on both Western mer­chants and Chi­nese trav­el­ers to re­spect each oth­ers’ cul­ture.

“For ex­am­ple, many Chi­nese are thought to be too noisy. Western­ers need to un­der­stand that speak­ing loud is the Chi­nese cul­tural norm, not a sign of ag­gres­sion or rudeness, but a sign of warmth, energy and pas­sion,” he said, adding that Chi­nese trav­el­ers also need to un­der­stand the cul­ture of the coun­try they are vis­it­ing to get a bet­ter travel ex­pe­ri­ence.

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