App use for App pub­lic use feesfor pub­licto cover fees in more more cities cities

China Daily (Canada) - - CHINA - By XIN­HUA

Res­i­dents in more than 70 per­cent of Chi­nese cities will soon be able to use pop­u­lar smart­phone apps to pay their taxes and elec­tric­ity bills, tech con­sul­tancy Gart­ner pre­dicted in its lat­est re­port.

Many lo­cal gov­ern­ments have been prompted to of­fer on­line pay­ment op­tions for pub­lic ser­vices, the re­port said.

Of the coun­try’s 688 mil­lion ne­ti­zens, morethan 90 per­cent use smart­phones to ac­cess the In­ter­net, mak­ing mo­bile devices a cru­cial plat­form for busi­nesses and govern­ment to en­gage with end users.

In­ter­net con­glom­er­ates Ten­cent and Alibaba al­ready of­fer pub­lic ser­vice pay­ment op­tions on their mo­bile apps for an in­creas­ing num­ber of cities, with 70 cov­ered by Ten­cent’s in­stant mes­sag­ing app WeChat and about 86 cities do­ing the­same­onAlibaba’s mo­bile wal­let Ali­pay — a pen­e­tra­tion rate of around 30 per­cent, Gart­ner said.

“Both users and govern­ment will choose the most con­ve­nient chan­nel or plat­form to de­mand or de­liver pub­lic ser­vices,” Gart­ner an­a­lyst EileenHe said.

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