Courier service takes client-friendly road to growth
EBefore the “Double Eleven” (Nov 11) annual e-shopping carnival, some courier service providers have adopted measures to protect customers’ information. To protect customers’ privacy, the courier service providers have decided to hide part of the customers’ information; and only a deliveryman using a special device fitted with QR code can scan the hidden part to get the address, cellphone number and name of the recipient. Will the move help better protect customers’ information? Two experts share their views with China Daily’s Zhang Zhouxiang:
need to strengthen in-house regulation to prevent insiders from leaking customers’ information to make extra money, and upgrade their software security to make their database safer. Only in this way can the courier service providers curb leaks of customers’ information.
Zhao Xiaomin, CEO of G.shuo Management & Capital, specializing in logistics