Health ben­e­fit pa­per­work stream­lined for child­birth

China Daily (Hong Kong) - - CHINA - By ZHU LIXIN in Wuhu, An­hui zhulixin@chi­

Cou­ples in Wuhu, An­hui prov­ince, had com­plained that they had to go through too many reg­is­tra­tion and cer­ti­fi­ca­tion pro­cesses to get pub­lic ser­vices for preg­nancy and neona­tal care.

Some doc­u­ments cov­ered pre­na­tal health ex­am­i­na­tions, birth reg­is­tra­tions and re­pro­duc­tive health ser­vices. Oth­ers dealt with so-called ly­ing-in women — those rest­ing in bed af­ter child­birth — as well as new­borns and young chil­dren.

“A to­tal of seven reg­is­tra­tions and cer­ti­fi­ca­tions were re­quired to take ad­van­tage of the ser­vices, which last un­til a child is 6 years old,” said Zha Zhong­hai, deputy di­rec­tor of Wuhu’s health and fam­ily plan­ning com­mis­sion. “The process of get­ting all the pa­pers could take months.”

Wang Yongzhang, chief en­gi­neer of Wuhu govern­ment’s in­for­ma­tion of­fice, said each piece of pa­per­work re­quired three to five work­ing days and could only be ob­tained from the lo­cal com­mu­nity ser­vice cen­ters.

It was not merely a mat­ter of time. To get each piece of pa­per­work, a cou­ple needed to pro­vide a range of doc­u­ments in­clud­ing iden­ti­fi­ca­tion cards, house­hold reg­is­tra­tion book­let and mar­riage certificate.

“Some­times they failed just be­cause they for­got to bring a cer­tain certificate,” Wang said.

Last year, the health and fam­ily plan­ning author­i­ties launched an on­line sys­tem to com­bine all fam­ily plan­ning-re­lated reg­is­tra­tions into one through co­op­er­a­tion with the in­for­ma­tion of­fice.

Now they call it “the seven-in­one fam­ily health card”.

“Though it is still called a card,



had ap­plied for seven-in-one fam­ily health cards as of the end of June in Wuhu, An­hui prov­ince.

you will get no ac­tual card,” Wang said. “It’s more like an ac­count that records every­thing in the sys­tem. Each cou­ple will still get a book­let that in­cludes all the sheets to record the ser­vices they will get in the com­mu­nity and hospi­tal.”

The book­let is for the cou­ples’ con­ve­nience, but every­thing it shows will also be recorded in the on­line sys­tem.

“Nowa­days, to en­joy the ser­vices, a cou­ple just needs to pro­vide ID cards, and the sys­tem is able to ac­cess all the needed in­for­ma­tion,” Wang said. “The pro­ce­dure to get a new card lasts about 10 min­utes at a com­mu­nity ser­vice win­dow, which is just one of a few op­tions.”

Res­i­dents can also ap­ply for the card on­line or via an app.

For the book­let, they can choose to get it at the com­mu­nity administration of­fice or by mail.

As of the end of June, 41,424 cou­ples had ap­plied for the card. Of those, 34,707 ap­plied through com­mu­nity ser­vice cen­ters and 6,717 through the web­site and app.

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