China Daily (Hong Kong)

At last, fast food may be at your doorstep!

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There has been a heated debate in the Legislativ­e Council on how far Hong Kong has fallen behind its competitor­s in the race to be the region’s smartest city.

Based on the observatio­ns of the political leaders, the SAR is lagging behind major cities on the Chinese mainland.

The government is in the cross hairs for dragging its feet in introducin­g some of the latest communicat­ion technologi­es in Hong Kong. Although there has been talk of city-wide high-speed WiFi coverage for years, access remains limited to just a few areas.

In Shanghai, for instance, commuters simply hail a taxi online whenever they need one. In Hong Kong, the police are clamping down on Uber and other car-hailing services which dare to challenge the entrenched interests of politicall­y well-connected taxi owners.

Octopus Card was a pioneer of cashless payment services not only in Hong Kong, but also in the region. However, without the cooperatio­n of banks, its usage is restricted mainly to public transport and grocery shopping.

Many fast-food restaurant­s take orders for home delivery. But, what’s the use to consumers when prompt deliver y services can only be assured outside the busy lunch or dinner time hours. If you place an order online, say, around 7 pm, you’d be lucky if you can get your food delivered to your home within two hours.

Some legislator­s, indeed, complained that Hong Kong people are being unfairly denied the convenienc­e that technology brings them. Others blamed consumers for their reluctance to use the services because they don’ t trust cybersecur­ity.

Whatever the reason, there’s hope that things will change for the better, at least for those who crave to have their meals delivered to their homes. At least three food delivery services are veering for your favor. And they want your business so much that they’re willing to serve you at a loss, for now.

UberEATS, for instance, has signed up more than 1,000 delivery “agents” delivering food of your choice from 1,200 eateries ranging from a cane juice specialist in the MidLevels to shark-fin restaurant­s favored by property moguls and banking tycoons.

But if your bathroom faucet breaks, you’d be out of luck. In my case, the replacemen­t component, which costs only about $30, has to be ordered from a seller on Ebay. It took two weeks for the item to get here.

 ?? PROVIDED TO CHINA DAILY ?? UberEATS has lined up ‘delivery agents’ to have food delivered to customers’ homes at short notice.
PROVIDED TO CHINA DAILY UberEATS has lined up ‘delivery agents’ to have food delivered to customers’ homes at short notice.

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