10 ways to improve bike-sharing services
China’s app-based bicyclesharing phenomenon has captured the world’s imagination, emboldening the Chinese companies concerned to roll out their services in overseas markets, including the United Kingdom, where the concept was first popularized by London’s Boris Bikes.
Like countless others, I’ve found the bikes convenient and fun. Of late, however, there’s been less fun and more fear, foulness and four-letter words — something bike companies ought to take note of if they wish to consolidate their early gains, make bike-sharing a reliable long-term business, burnish Brand China and stay on the right side of regulators.
The following 10 areas need urgent attention:
This Day, That Year
ItemfromChinaDaily, Aug7,1994:Acustomertries apianoattheWangfujing HongshengMusical InstrumentStoreinBeijing. Salesofmusicalinstruments werebriskinthefirsthalfof theyear.
Since 2011 China has become the world’s largest musical instrument market thanks to its rapid economic growth and a rising demand for recreation, according to the China Musical Instrument Association.
From January to May, the output of the country’s musi-
Quick response codes? Really? On numerous occasions, users, including me, have found them to be SR (slow response) codes. The scan goes on and on; the bicycle doesn’t get unlocked. Then: “This bike is faulty/ under repair, use another one”.
Worse, the codes are covered by assorted filth on a reflective surface (usually shiny paint, plastic or glass), making it harder for the scanner to read them, especially in the dark when you use the phone’s torchlight.
Such information was once accurate, immediate. Not anymore. I uninstalled and reinstalled the apps, presuming something was wrong with my phone/the telecom carrier’s tools. No improvement. Fellow users have confirmed trip details sometimes are a joke.
Can’t get live help on phone or chat in English. Submitting feedback is a long-wind- cal instruments’ sector reached 15.5 billion yuan ($2.3 billion), up 7 percent year-on-year.
To tap the potential music learning market, a major classical music institution, the Juilliard School, has been making inroads. The school in New York will open an overseas campus in Tianjin next year, offering US-accredited master’s degrees in orchestral performance, chamber music performance and collaborative piano. In addition, the school will offer an instrument-training program, adult education and ed process. Cost was increased without due notification. And response to feedback hasn’t been encouraging. You receive stock replies and corporatespeak (“We’re looking into it”/“We’re currently unable to blah blah”).
There are far too many SMS texts in Chinese. Bike-sharing is available now in the UK and Singapore, so making the apps and related services multilingual should be a priority. And in-app notifications and promotional messages should suffice.
You launch the app, and the app launches an ad or promotion masking the start screen. Understandable (revenue is important) but annoying.
Noisy, embarrassing, potentially risky rides are not fun. Maintenance frequency needs to increase.
The clamp that allows height adjustment can give way suddenly, mid-ride, sending public performances. More than 1,000 students will attend the courses.
China’s musical instrument and education sectors have developed rapidly. But innovation also drives music. Inventions using electricity and elasticity are changing traditional instruments.
Computers can be made behave like instruments. The shocks and shivers from sensitive body areas up your spine.
They range from fine to functional, semi-functional or dysfunctional. Carrying a bag in the basket can interfere with brake cables, affecting ride quality.
I’ve seen pedal-rods and wheels twisted out of shape, suggesting they are not sturdy enough to bear the weight of, say, 85 kilograms of human flesh, blood and bones encased in skin. And, why is it that every time you try to lock the bike after use, the curvy rod first hits a spoke?
I like the variety of musical sounds they make, but more often than not their notes are anything but. A mute bell is the last thing you need on a momentumgenerating slippery slope with traffic ahead and brakes suboptimal.
Contact the writer at email@example.com musicians play heavily customized iPads using touch screen interfaces, wireless sensing and a range of apps.
Emerging instruments may become as available and adaptable as smartphones, observers say.
A baby looks at library books in Changsha, Hunan province, as Mom talks on a cellphone on Tuesday.