Con­sumers have the right to use cash for pur­chases

China Daily (Hong Kong) - - COMMENT - SEV­ERAL ELEC­TRONIC

pay­ment ser­vice providers have launched “no cash days” with the aim of boost­ing the pop­u­lar­ity of elec­tronic pay­ments. How­ever, some of the shops par­tic­i­pat­ing in the ac­tiv­i­ties have re­port­edly re­fused to ac­cept cash pay­ments from their cus­tomers. com­ments:

With the fast de­vel­op­ment of in­for­ma­tion tech­nol­ogy, e-pay­ments are an ir­re­versible trend. In Bei­jing and some other me­trop­o­lises, it is al­ready com­mon for peo­ple to pay for meals, shop­ping and en­ter­tain­ment us­ing their smart­phones and pay­ment apps.

That’s why the no cash days have at­tracted so many shops, restau­rants and en­ter­tain­ment venues to par­tic­i­pate. How­ever, the re­al­ity is we still can­not pay for ev­ery­thing us­ing e-pay­ments. When a shop re­fuses cash be­cause it is par­tic­i­pat­ing in a no cash day ini­ti­ated by the e-pay­ment ser­vice providers it is in­con­ve­nient for some. By do­ing so, a shop is ac­tu­ally set­ting an un­fair con­di­tion for trad­ing with cus­tomers, which is against the law.

Be­sides, no cash days should be a kind of en­cour­age­ment for peo­ple to em­brace a cash­less so­ci­ety, not com­pul­sory. Ac­cord­ing to the law, the ren­minbi is the le­gal cur­rency of China. Those re­fus­ing to ac­cept cash pay­ments have there­fore vi­o­lated the law.

It is time for the or­ga­niz­ers of the no cash days to re­think their mea­sures. They are com­mer­cial com­pa­nies and they have no power to make de­ci­sions for con­sumers. The au­thor­i­ties also need to in­ter­vene and stop cus­tomers’ le­gal rights be­ing vi­o­lated in this way.

More im­por­tantly, the no cash day ac­tiv­i­ties show that mo­bile pay­ment com­pe­ti­tion among in­ter­net com­pa­nies is be­com­ing in­creas­ingly fierce, which calls for the au­thor­i­ties to prop­erly guide and reg­u­late e-pay­ment ser­vice providers.

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