Sodexo Group strength­ens integrated sup­port ser­vices for main­land cor­po­rates

China Daily (Latin America Weekly) - - Business - By ZHUANG QIANGE zhuangqiange@ chi­

Sodexo Group, a French ser­vices gi­ant spe­cial­iz­ing in tra­di­tional seg­ments such as cater­ing and en­gi­neer­ing, is ex­pand­ing in the Chi­nese main­land mar­ket, its largest tar­get in Asia, by en­hanc­ing its integrated cor­po­rate ser­vices in 50 Chi­nese cities.

Such ser­vices in­clude as­set life­cy­cle man­age­ment, work­place set­ting im­prove­ment, fa­cil­ity and equip­ment main­te­nance.

As China opened up its ser­vices sec­tor to strengthen in­dus­try, Sodexo started de­vel­op­ing its busi­ness in more mid-west­ern cities. Its on-site of­fer­ings now in­clude busi­ness sup­port ser­vices, life­style ser­vices and sci­en­tific ser­vices.

Op­ti­mal use of hu­man re­sources; de­sign, in­stal­la­tion and main­te­nance of aes­thet­i­cally ap­peal­ing en­trance ar­eas, in­ner court­yards, ter­races and flo­ral dec­o­ra­tion; up­keep of so­phis­ti­cated build­ings ... all these func­tions are now per­formed by Sodexo for its clients.

“We will cater to di­verse seg­ments as our clients are in­creas­ing,” said Bruno Va­que­tte, CEO of Sodexo China. “For ex­am­ple, we’re in­tro­duc­ing well­ness ser­vices in China as part of our ‘Mind­ful’ project.”

The ser­vices, in­clud­ing staff train­ing cour­ses, have al­ready be­come pop­u­lar in some me­trop­o­lises, thanks to agree­ments with cor­po­rate icons such as Inc and St Luke’s Hospi­tal in Shang­hai.

The Sept 1 agree­ment with JD was for up­grad­ing Sodexo’s sup­ply man­age­ment.

Sodexo’s well­ness ser­vices in­clude en­ter­tain­ment ses­sions and en­joy­able short breaks dur­ing off-work pe­ri­ods, which are de­signed to raise aware­ness of fit­ness among em­ploy­ees of its cor­po­rate clients.

“Chi­nese com­pa­nies have rec­og­nized the sig­nif­i­cance of em­ploy­ees’ fit­ness to their busi­ness, and are in­vest­ing more to im­prove the qual­ity of their life. Their lead­ers know that em­ploy­ees’ happiness is key to the com­pany’s suc­cess,” Va­que­tte said.

“We will re­spond to in­dus­try trends and needs via in­no­va­tion and more ser­vices.”

With 425,000 em­ploy­ees world­wide, Sodexo takes the 19th rank among the world’s largest em­ploy­ers and fig­ures in the Global 500 list. Its China unit com­pany em­ploys 12,000 staff.

“Our Chi­nese on-site em­ploy­ees are all lo­cal peo­ple, and are sup­ported by thou­sands of in-house ex­perts, which helps in de­liv­er­ing ser­vices in time as per clients’ de­mands,” said Va­que­tte.

Paul Junck, managing di­rec­tor of the Lux­em­bourg Pri­vate Eq­uity & Ven­ture Cap­i­tal As­so­ci­a­tion, said, “Open­ing up the ser­vices mar­ket is mu­tu­ally ben­e­fi­cial for for­eign in­vestors and Chi­nese do­mes­tic play­ers. Com­pa­nies’ devel­op­ment is stim­u­lated by com­pe­ti­tion be­tween play­ers, and in­dus­try stan­dards rise thanks to such devel­op­ment.”


Chi­nese tourists at Ho­hhot air­port, In­ner Mon­go­lia au­ton­o­mous re­gion, wait to board a di­rect flight to Phuket, Thai­land.

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