Grow­ing op­por­tu­ni­ties

ChinAfrica - - China Report -

The grow­ing in­ter­est of peo­ple liv­ing with dis­abil­i­ties mov­ing to­ward em­ploy­ment online is borne out by a re­port, dat­ing back to De­cem­ber 2015, by Alibaba’s (China’s ver­sion of E-bay) Ali Re­search In­sti­tute. Re­leased at the China Dis­abled Per­sons’ Fed­er­a­tion (CDPF) in Beijing, the re­port an­a­lyzed as­pects of store own­ers and cus­tomers on Taobao, one of Alibaba’s ma­jor online mar­ket­places. It showed that the In­ter­net has cre­ated a grow­ing num­ber of job op­por­tu­ni­ties for peo­ple liv­ing with dis­abil­i­ties in China.

As of June 2015, a to­tal of 316,000 peo­ple liv­ing with dis­abil­i­ties had opened online stores on Taobao. The re­port also showed that 80 per­cent of the own­ers earned nearly 30,000 yuan ($4,600) a year from their online stores.

Jin Jian­hang, Pres­i­dent of Alibaba, said the group is ded­i­cated to co­op­er­ate with the CDPF and other or­ga­ni­za­tions to es­tab­lish an online bar­rier-free en­vi­ron­ment that al­lows peo­ple liv­ing with dis­abil­i­ties to en­joy equal rights with oth­ers on the In­ter­net.

With this in mind, there are sev­eral forms of ecom­merce en­tre­pre­neur­ial mod­els for peo­ple liv­ing with dis­abil­i­ties. Like Gao, a lot of peo­ple liv­ing with dis­abil­i­ties opened their own stores based on the e-com­merce plat­forms. They sell and de­liver prod­ucts from home with no need to go out.

An­other model of­fered by Taobao is its job fa­cil­i­ta­tion pro­gram for peo­ple liv­ing with dis­abil­i­ties, launched in 2011, of­fer­ing call-cen­ter jobs that al­low han­dling customer calls at home. For ex­am­ple, in July 2016, Dazhou City, lo­cated in south­west China’s Sichuan Prov­ince, sup­ported by the Dazhou Dis­abled Per­sons’ Fed­er­a­tion, car­ried out a “Cloud Customer Ser­vice” train­ing pro­gram to help

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