In­spi­ra­tional work en­vi­ron­ment helps team mem­bers thrive

Global Times – Metro Beijing - - ENTERPRISE -

Hil­ton has been named one of China’s Best Com­pa­nies to Work For by global lead­ing re­search and con­sult­ing firm the Great Place to Work In­sti­tute. This is the third con­sec­u­tive year Hil­ton has re­ceived the award, which un­der­scores the com­pany’s ex­cep­tional work­place cul­ture and once again sees Hil­ton as the high­est ranked hos­pi­tal­ity com­pany.

What is the rea­son for this achieve­ment? At Hil­ton, team mem­bers are at the heart of their suc­cess, and they are com­mit­ted to show­ing each guest the same in­cred­i­ble hos­pi­tal­ity every day. That is why the Hil­ton Bei­jing man­age­ment team at­taches such im­por­tance to the team mem­bers’ work­ing en­vi­ron­ment to cre­ate a home at­mos­phere based on the Thrive@Hil­ton pur­pose.

The Chop­sticks-Hil­ton Bei­jing team mem­ber res­tau­rant opened in 2010, re­plac­ing ven­dors in 2017. The ho­tel man­age­ment im­me­di­ately de­cided to in­vest in ren­o­va­tion to re­build the din­ing ex­pe­ri­ence, and the en­tire de­sign was over­seen by Stefan Sch­mid, gen­eral man­ager of Hil­ton Bei­jing. To­gether with the hu­man re­sources team, they se­lected the buf­fet setup, the wall colors, floor­ing, light­ing and other facets of the res­tau­rant. Echo­ing the Thrive@ Hil­ton pro­gram, Sch­mid ap­proached a do­mes­tic well-known art de­sign com­pany to put for­ward the “body, mind, spirit” cul­ture, break­ing through the bound­aries to make the decor come to life. It has re­ceived lots of pos­i­tive feed­back from col­leagues, such as “Love the new res­tau­rant, es­pe­cially the col­lo­ca­tion of color;” “din­ing here is more like sit­ting in a for­mal so­cial res­tau­rant;” “art is the punch line, and you are al­ways won­der­ing what the story is,” “I can only say, I have to ex­tend my lunch hour.”

A month later, the new chop­sticks res­tau­rant re­opened. Bright and spa­cious, the beau­ti­ful story wall and a wide se­lec­tion of food greatly in­spired the team mem­bers, and the new fur­ni­ture and sur­round­ings gave the team mem­bers a won­der­ful place to re­lax and en­joy de­li­cious food. The art wall is the fo­cal point, cre­ated by Plas­tered 8, a lo­cal Bei­jing-sourced ap­parel and cre­ative prod­ucts brand, who worked with a Ja­panese artist to cre­ate the pop art mu­ral in eight short weeks. The founder of Plas­tered 8, Do­minic John­son-Hill said, “We We saw that the Hil­ton team was

from all over China and felt in­spired to cre­ate a fun voy­age to Bei­jing, con­cep­tu­al­iz­ing a jour­ney of a girl and a boy run­ning over the wa­ter in Guangxi Zhuang Au­ton­o­mous Re­gion and then jump­ing into a new world. They ap­pear in a kung fu ac­tion fight, slay a dragon, travel past Shang­hai and fi­nally skate­board into Bei­jing. The art­work spans over 50 square me­ters so it was quite a chal­lenge but also a lot of fun as Hil­ton gave us to­tal cre­ative free­dom.”

“We are aim­ing to pro­vide a ‘Great Place to Work’ for all our team mem­bers; the 24-year-old Hil­ton Bei­jing is striv­ing to make ef­forts on up­grad­ing the ‘Heart of House,’ fol­low­ing the new Chop­sticks open­ing, the re­lax­ing room has also had a pre­lim­i­nary re­mod­el­ing and the en­tire cor­ri­dor has been re­painted in unit colors. These ef­forts con­trib­ute to a more fa­vor­able work­ing en­vi­ron­ment for our most val­ued as­sets, our peo­ple,” Sch­mid said.

Photo: Cour­tesy of Hil­ton Bei­jing

The re­designed Chop­sticks-Hil­ton Bei­jing team mem­ber res­tau­rant

Newspapers in English

Newspapers from China

© PressReader. All rights reserved.