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HK Magazine - - GADGETS -

If you’re a nor­mal hu­man be­ing, you loathe Hong Kong’s re­lent­less, in­ter­minable au­to­mated phone hot­lines. Press 1 for Can­tonese, 2 for Pu­tonghua, 3 for English, 1 to talk about billing, 2 to ac­cess ac­count de­tails, 3 to get bounced from menu to menu un­til you give up… En­ter an app that cuts all that te­dious touch-ton­ing out of your life. Need to call your bank? In­stead of Googling the num­ber and sift­ing through 10 min­utes of a voice read­ing out ir­rel­e­vant op­tions, you just open up the app, choose what you want, hit dial—and you’re con­nected straight to a hu­man be­ing. Well, al­most. The hold mu­sic as you wait for some­one to pick up on the other end? That’s not go­ing any­where.

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