LUSARAN SILPSRIKUL

Hong Kong Tatler - - Asia's Top 50 -

Some 9,000 busi­nesses are al­ready us­ing Silpsrikul’s natty ser­vice, Page365, which plugs into Face­book stores, analy­ses com­ments (all those “I want this bag in red,” and “when is my or­der com­ing?”), then groups them into a cen­tral dash­board where sell­ers can mon­i­tor their cus­tomers’ be­hav­iour, re­quests and pur­chases with­out hav­ing to en­gage pub­licly (and a lit­tle over­whelm­ingly) with each one of them. THAT’S NOT ALL The 27-year-old even gives out his pri­vate num­ber to one client ev­ery month so they can call him to talk about any­thing they’d like. Now that’s stel­lar cus­tomer ser­vice.

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