Uber opens re­gional cus­tomer ser­vice cen­tre in Egypt next Tues­day

Uber’s vice pres­i­dent and head of op­er­a­tions of Europe, Mid­dle East, and Africa is set to at­tend the open­ing

The Daily News Egypt - - Business -

Uber Egypt will open, next Tues­day, a new re­gional cus­tomer ser­vice cen­tre ser­vice that will serve its driv­ers and cus­tomers in the Mid­dle East and Egypt.The open­ing cer­e­mony will be at­tended by Pierre Dim­itri, Uber’s Vice Pres­i­dent and Head of Op­er­a­tions of Europe, Mid­dle East, and Africa.

Pres­i­dent Ab­dul Fat­tah Al-Sisi met with of­fi­cials of Uber In­ter­na­tional dur­ing his visit to the United States last month. The pres­i­dent dis­cussed with the com­pany the in­crease of in­vest­ments in the Egyp­tian mar­ket.

The Egyp­tian mar­ket is the most im­por­tant for Uber in the Mid­dle East and Africa, which is high­lighted by the large in­vest­ments that the com­pany pumps in the Egyp­tian mar­ket, which reached EGP 250m in 2016. The num­ber of driv­ers work­ing with Uber in Egypt amounted to 50,000, of which about 40% were un­em­ployed prior to join­ing Uber. This also hints that Uber is help­ing Egyp­tians get a job or in­crease their monthly in­come.

The ride-hail­ing com­pany, Uber, had de­cided to amend its tar­iff, fol­low­ing the hike in fuel prices at the end of June. Ac­cord­ing to the new prices, the ba­sic fare was in­creased to EGP 6 for UberX and EGP 7 for Uber Se­lect.

The com­pany also in­creased the tar­iff per km to EGP 1.85 for UberX and EGP 2 for Uber Se­lect.The per minute was set at EGP 0.25 for UberX and EGP 0.4 for Uber Se­lect. The min­i­mum fare was set at EGP 10 and EGP 15 for both ser­vices re­spec­tively.

The price used by Uber is cal­cu­lated based on mul­ti­ply­ing the num­ber of mileage by the wait­ing time cost.

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