Na­tional Pro­duc­tiv­ity Or­gan­i­sa­tions chal­lenged to de­velop bet­ter con­sult­ing firms

Fiji Sun - - Business - LITIA TIKOMAILEPANONI EDITED BY: RACHNA LAL Feed­back: litia,tikomailepanoni@fi­jisun.com.fj

Na­tional Pro­duc­tiv­ity Or­gan­i­sa­tions (NPOs) play a cru­cial role in the pro­mo­tion of pro­duc­tiv­ity in Asian Pro­duc­tiv­ity Or­gan­i­sa­tion (APO) mem­ber coun­tries. Pro­gramme of­fi­cer Dr Jose Elv­ina said the NPOs are des­ig­nated by their gov­ern­ments to spear­head the pro­duc­tiv­ity move­ment and to pro­vide con­sul­tancy ser­vices to var­i­ous or­gan­i­sa­tions to im­prove their pro­duc­tiv­ity. How­ever, sus­tain­ing a good con­sul­tancy ser­vice is not easy, es­pe­cially in a pe­riod where it has reached the boom level. “We pose the chal­lenge that NPOs must con­tinue to de­velop as world-class con­sult­ing or­gan­i­sa­tions ca­pa­ble of com­pete with lead­ers in the field, be you are a pri­vate, semigov­ern­ment or gov­ern­ment in­sti­tu­tion,” he said. Dr Elv­ina said this work­shop would give us an op­por­tu­nity to as­sess con­sult­ing works and learn new ways of do­ing con­sul­ta­tion. “We stress that NPOs have been fac­ing com­plex is­sues that con­trib­ute to the shap­ing to the devel­op­ment con­sul­tancy in­dus­try such as in­no­va­tion, glob­al­i­sa­tion of mar­kets, de­mands for bet­ter qual­ity, and ma­jor so­cial changes in­clud­ing de­mo­graphic changes, shift­ing life­styles, wealth dis­par­i­ties, en­vi­ron­men­tal is­sues, etc,” he said.

“All th­ese af­fect the con­sul­tancy pro­fes­sions in­clud­ing the kind of con­sul­tants that we have to re­cruit and keep. “And we hope that those NPOs that man­aged to sur­pass the test of th­ese is­sues would be able to share their own best prac­tices to those NPOs that are strug­gling to sur­vive in the con­sul­tancy busi­ness.” He said this would mean more value-added con­sul­tancy ser­vices, more spe­cial­ized skills to ad­dress com­plex as­sign­ments, higher con­cen­tra­tion in niche ar­eas, wider range of qual­ity ser­vices, and the ac­qui­si­tion of new knowl­edge,” Dr Elv­ina said. “Our clients and tax­pay­ers have be­come more de­mand­ing than be­fore and their ex­pec­ta­tions have soared high in ask­ing for their value-of-money. “If we are re­ally com­mit­ted to the devel­op­ment of our com­mu­nity or coun­try in a small way through what we do, then we have to con­tin­u­ally de­velop our­selves and our ser­vices.” Dr Elv­ina hopes that this work­shop will give such op­por­tu­nity to de­velop their pro­fes­sion. “Af­ter this five day work­shop, we hope that you are more equipped than be­fore as we have in­vited prom­i­nent ex­perts who will share to us knowl­edge on con­sul­tancy and con­tex­tu­alise this in the APO and NPO set­tings.”

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