Thank you Nee­tal of Tele­com Fiji Kirti Patel, Lautoka

Fiji Sun - - Comments -

In this era, at times it be­comes dif­fi­cult to get good cus­tomer ser­vice. But I must say, I am very im­pressed with the cus­tomer ser­vice of this par­tic­u­lar staff mem­ber at the Tele­com Fiji Lim­ited of­fice in Lautoka. Not only was she friendly and ap­proach­able, but went the ‘ex­tra mile’ by giv­ing a sat­is­fac­tory ex­pla­na­tion. I am tak­ing into con­sid­er­a­tion the time limit be­cause I had just reached the of­fice be­fore they were about to close for the day.

I ap­pre­ci­ate this staff mem­ber’s pa­tience and kind ges­ture in terms of help­ing out with a smile through­out the in­ter­ac­tion. Thank you Ms Nee­tal. I am very im­pressed. I hope other front desk staff mem­bers learn from you. You are a good ex­am­ple. May god bless you!

Newspapers in English

Newspapers from Fiji

© PressReader. All rights reserved.