Thank you Neetal of Telecom Fiji Kirti Patel, Lautoka
In this era, at times it becomes difficult to get good customer service. But I must say, I am very impressed with the customer service of this particular staff member at the Telecom Fiji Limited office in Lautoka. Not only was she friendly and approachable, but went the ‘extra mile’ by giving a satisfactory explanation. I am taking into consideration the time limit because I had just reached the office before they were about to close for the day.
I appreciate this staff member’s patience and kind gesture in terms of helping out with a smile throughout the interaction. Thank you Ms Neetal. I am very impressed. I hope other front desk staff members learn from you. You are a good example. May god bless you!