FRCA wins Ex­cel­lence Award

Fiji Sun - - Weather / Tv, Movie Guide - ARISHMA DEVI NARAYAN

Af­ter re­ceiv­ing an achieve­ment award last year, the Fiji Rev­enue and Cus­toms Au­thor­ity (FRCA), this year scooped a Fiji Busi­ness Ex­cel­lence Prize Award. It cul­mi­nated a ma­jor year for FRCA in the awards pro­gramme run by the Fiji Na­tional Univer­sity’s Na­tional Train­ing and Pro­duc­tiv­ity Cen­tre. Speak­ing at the Fiji Busi­ness Ex­cel­lence Awards night on Satur­day at Sher­a­ton Fiji Re­sort on De­na­rau Is­land, the Fiji Rev­enue and Cus­toms Au­thor­ity chief ex­ec­u­tive, Vis­vanath Das said while he was priv­i­leged to re­ceive the award, he was thank­ful to his 800 em­ploy­ees for their com­mit­ted ef­forts in the or­gan­i­sa­tion.

“If it was not for ev­ery­one of these in­di­vid­u­als and their com­mit­ment to ex­cel­lence, we would not have been get­ting this award,” Mr Das said. “Our uni­fied vi­sion for the or­gan­i­sa­tion is to be a world class rev­enue au­thor­ity, de­liv­ery ex­cel­lence and rev­enue col­lec­tion, trade and fa­cil­i­ta­tion.

“In or­der to achieve this am­bi­tion, we em­barked on a trans­for­ma­tion jour­ney in part­ner­ship with all our staffs and stake­hold­ers.” He said FRCA was re-en­gi­neer­ing pro­cesses to make them more ef­fi­cient and they de­ployed best prac­tices in its sys­tems and pro­cesses for this. “In essence we are build­ing an or­gan­i­sa­tion of the fu­ture for the fu­ture an or­gan­i­sa­tion that will ex­cel at its de­liv­er­ies in or­der to con­trib­ute to Fiji’s quest for ed­u­ca­tion revo­lu­tion to im­prov­ing ac­cess ne­ces­si­ties of the Fi­jians cre­at­ing jobs and as­sist the dis­ad­van­taged,” he added.

He said: “There will be chal­lenges, crit­i­cisms and not al­ways go as planned. If we don’t learn from this and in­te­grate the learn­ing’s that’s when we fail to change.”


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