Banks and Foreign Exchange
Exchange AG: Friedrichstr. 172. T: 030.20649296. Deutsche Bank: Kurfürstendamm 111. T: 030.8904370.
Lost Cards and Cheques
American Express: T: 069.97972000 Diners Club: T: 07531.3633111 MasterCard: T: 0800.8191040 Visa: T: 0800.8118440
German law entitles all non- European Union residents to a VAT tax refund. Look for stores displaying the Premier Tax Free shopping sign and ask for a "tax-free form" when shopping. Upon departure from the EU, purchased goods and the completed form must be shown to a customs agent, from which a customs stamp must be obtained no more than three months after the date of purchase. Goods must be unused. Present the stamped form at the refund counter in the airport, or send it to Premier Tax Free as soon as you reach your destination. www.premiertaxfree.com.