HEALTH TIPS & SAFETY ADVICE乘客健康心得和安全建議

INFLIGHT HEALTH ASSURANCE Our cabin crew are trained to observe and assist passengers who may not be fit to travel; they are also trained in first aid and infection-control measures. There are well-equipped medical kits provided onboard. A US-based telephonic aeromedical service is also available. Aircraft are thoroughly cleaned and disinfected on a periodic schedule. AIR VENTILATION / AIR CONDITIONING The entire volume of cabin air is renewed every few minutes. Recirculated cabin air is passed through HEPA filters that are more than 99.999% efficient in removing dust particles and airborne contaminants. DEEP VEIN THROMBOSIS (DVT) DVT is a blood clot that generally forms in the deep veins of the legs. Risk factors include prolonged immobility. Circulation can be improved by walking around the cabin if conditions permit, and by light, periodic movement of the limbs, either by stretching when standing or exercising while seated. It is advisable to avoid wearing tight clothes and to stay hydrated. PEANUT AND TREE NUT ALLERGIES Cathay Pacific cannot guarantee that meals or the environment onboard will be free of peanuts or tree nuts; passengers with such allergies should make their own meal arrangements. Cathay Pacific will endeavour to provide cocktail snacks not containing peanuts or tree nuts to all passengers in the same cabin provided a documented request is received no less than 72 hours prior to the scheduled flight. Please be aware that substitution only applies to cocktail snacks and not to meals served to passengers. Peanuts and other tree nut snacks are also available in our snack baskets and passengers in all classes are free to take these during the flight. More information can be found at cathaypacific.com. ALCOHOL CONSUMPTION ONBOARD Alcohol will not be served to passengers who are under 18 years old. Consumption of alcoholic beverages brought from outside the aircraft or purchased onboard is not allowed. We reserve the right not to serve alcoholic drinks to passengers. SAFETY Cathay Pacific takes the safety of its passengers and crew seriously. The following advice will help ensure your safety during flight. CABIN BAGGAGE Due to Occupational Health & Safety regulations, cabin crew are advised not to lift or carry passengers’ cabin baggage. Passengers should check in any cabin bags that they are unable to lift into the overhead compartments. Any cabin baggage in excess of the allowable size or weight limits will be loaded with checked baggage. Where possible, our cabin crew will assist passengers with disabilities, those who are frail or infirm, the elderly, minors travelling alone and passengers travelling with small children. Aircraft coat closets are designed for stowing coats and jackets only. Due to regulatory requirements cabin crew may ask for certain personal items to be stowed during take-off and landing. PERSONAL ELECTRONIC DEVICES (PED) Wi-Fi or Bluetooth-enabled devices should be switched off or set to flight mode for the duration of your flight. On Wi-Fi-enabled flights, Wi-Fi and Bluetooth functions can be turned on while flight mode is in use. When the ‘No Mobile’ sign is off, airplane mode can be switched off. The use of certain personal electronic devices is restricted inflight, as they may interfere with the aircraft systems and must remain off inside the aircraft. Where these devices have Bluetooth or Wi-Fi functions, they must be disabled inflight. If you lose your device in your seat do not adjust the seat until it has been located by cabin crew. Larger electronic devices such as laptops, notebooks and portable DVD players must be stowed away for taxi, take-off and landing. Charging of personal electronic devices using in-seat power is not permitted during taxi, takeoff and landing. No personal electronic devices may be plugged into the aircraft’s utility electrical power supply outlets, except for electric shavers which may only be used in the appropriate sockets in the lavatories. Aircraft utility electrical power outlets are not for consumer products. Personal electronic devices that are prohibited from use at all times are: radios and transmitters, such as televisions, AM or FM or digital radios, walkie-talkies, amateur radio/ transceivers, citizen band (CB) radios/scanners and remote controlled devices/toys; network and connecting devices, such as wireless Local Area Network (WLAN) devices; personal appliances, such as air purifiers, smokeless cigarettes and electric massagers; domestic appliances, such as kettles, irons, heaters, hair dryers and electrical inverters/converters. Samsung Galaxy Note 7 smartphones are prohibited and must not be transported on passengers, in carry-on baggage or in checked baggage. Passengers can refer to cathaypacific.com for more details or follow the cabin crew instructions. MEDICAL ELECTRONIC DEVICES ONBOARD Cathay Pacific allows medical personal electronic devices to be used inflight if advance notice has been provided. Only certain devices can be connected to the inflight laptop power 110V AC outlets. We cannot guarantee that every aircraft is equipped with the inflight laptop power 110V AC outlets or that the outlets will be serviceable and therefore we recommend that devices are self-powered (using dry cell or approved geltype battery packs). All critical devices should be entirely self-powered. All batteries must be carried in accordance with the relevant authority regulations and requirements for safety, security and hazardous material. For more details visit cathaypacific.com SHARPS DISPOSAL Sharps boxes are provided inflight for disposal of sharps like syringes or ampoules. Please ask our crew for assistance. SMOKING IS PROHIBITED All Cathay Pacific flights are NON-SMOKING flights. All toilets have smoke detectors installed. Smoking anywhere onboard or tampering with smoke detectors is a prosecutable offence and can incur a fine of up to HK$50,000 and a maximum of two years’ imprisonment under the Laws of Hong Kong. E-cigarettes are prohibited from use onboard. DISRUPTIVE AND DANGEROUS BEHAVIOUR Cathay Pacific has a ‘Zero Tolerance’ policy towards unruly behaviour onboard. It is a legal requirement that you follow the instruction of our crew at all times. Offenders are subject to prosecution. All Cathay Pacific flights are governed by the Laws of Hong Kong. Offences include any person onboard who: • wilfully obstructs a member of the crew of the aircraft in the performance of their duties • without reasonable excuse, fails to comply with any instruction given by the crew for the purposes of protecting the safety of the aircraft, people or equipment onboard, or maintaining good order and discipline • behaves in a disorderly manner • tampers or interferes with any component, apparatus or system onboard. • embarks on an aircraft while intoxicated or becomes intoxicated onboard an aircraft • smokes on the aircraft at any time • operates an electronic device when it is prohibited, or when crew instructs not to do so. If, in Cathay Pacific’s view, any person onboard an aircraft has engaged in disruptive, unruly or dangerous behaviour, Cathay Pacific reserves the right to take all necessary actions to ensure the safety, well-being, and comfort of our passengers and crew. Such actions include, but are not limited to:

• refusing to serve alcoholic drinks to the person

• confiscating the person’s alcoholic drinks, cigarettes and other contraband

• restricting the person’s movement in the aircraft

• making the person exit the aircraft if the aircraft is on the ground

• refusing to carry the person on the remaining sectors of their journey shown on the ticket without compensation

• banning the person from future travel on Cathay Pacific, including revocation of loyalty programme membership without compensation

• reporting the person to the relevant authorities

• assisting the relevant authorities in any investigation and/or prosecution of the person. If, in Cathay Pacific’s view and as a result of the person’s behaviour, Cathay Pacific must divert the aircraft to an unscheduled place of destination, the person will be responsible for actual and consequential costs associated with the diversion.保障乘客旅途健康 所有國泰的機艙服務員皆曾接受專業培訓以鑒別身體不適及不宜飛行的旅客，並且接受過急救培訓，以及熟悉處理控制傳染病的相關程序。所有國泰航機內均配備了急救箱及醫療箱，並由美國醫療機構提供電召飛行醫療服務。另外，航機也會定期進行額外的清潔及消毒程序，確保符合國際衛生標準。空氣流通及調節系統 國泰航空機艙內的空氣每隔數分鐘便會徹底更換一次，機艙空氣循環通過高效率微粒過濾系統(HEPA) 的處理，能有效過濾99.999%的塵埃微粒以及空氣中的懸浮污染物，確保機艙空氣質量維持在最佳水準。靜脈栓塞 靜脈栓塞主要是指血塊在下肢深層靜脈中形成，導致靜脈栓塞的高危因素包括長時間缺乏活動等。在情況許可下在客艙內適量走動，四肢定時作一些簡單的運動，例如趁站立時伸展手腳，或在坐下時作腿部運動。避免穿著緊窄的衣物及適當補充水份亦十分重要，可有助血液循環。花生及木本堅果過敏症 國泰航空未能提供完全不含花生或木本堅果的膳食及客艙環境，對花生或木本堅果過敏的旅客請自行安排膳食。若乘客於航班預定出發時間不少於72小時前向國泰航空提出要求並提交證明文件，國泰航空將盡力為同一客艙的所有乘客提供不含花生或木本堅果的小食。請注意替代食品僅限於小食，提供予同一客艙其他乘客的餐膳仍可能含有花生及／或木本堅果製品。而我們的小食籃亦放有花生及其他木本堅果小食，供所有客艙的乘客在航程中拿回座位享用。有關詳情請瀏覽國泰航空網頁cathaypacific.com。機艙內飲用酒精類飲料 國泰航空不會為18歲以下的乘客提供含酒精類飲料。乘客於機上不得飲用自行攜帶或於機艙內購買的酒精類飲料。我們保留不提供酒精類飲料的權利。乘客安全 國泰航空非常重視乘客和機組人員的安全。請參考以下建議，以確保旅途安全及舒適。手提行李 職業健康及安全守則不建議機組人員為乘客提放行李，乘客應將無法放置在機艙行李櫃的行李寄存在行李艙內。如果你的手提行李超出限額規定，行李將會被轉放在行李艙內。對於殘疾、體弱人士、長者、單獨搭乘飛機的兒童或少年、帶同小孩的乘客，我們的機組人員將會在可行的情況下，給予適當的協助。機上衣櫃專為存放外套和衣架而設，乘客不應存放其他物品於此。據條例規定，我們的機艙服務員會要求你於飛機起飛或降落時，將某些私人物品存放在適當的地方。個人電子器材 設有無線網絡或藍牙功能的電子器材必須在飛行期間保持關上或設於飛行模式狀態。在提供無線網絡的航班上，你可於開啟飛行模式後使用無線網絡及藍牙服務。當「禁止使用手機顯示燈」關上時，你便可關掉飛行模式。至於可能會干擾航機系統的個人電子器材，則在機上嚴禁開啟，如果這些器材具備無線上網或藍牙功能，這些功能需在機艙內保持關閉。如果你在座位上遺失電子器材，在機艙服務員找到其位置之前，請勿調校座位。體積較大的電子器材如手提電腦、筆記本型電腦和便攜式DVD播放器等，在飛機滑行、起飛及降落時必需收好。請勿在航機滑行、起飛和降落時，把手提電子器材接駁到機艙座位的電源插座充電。電鬚刨只可以使用洗手間內適當的插座充電，但一般商用電器均不可接駁到機艙的電源插座。以下個人電子器材嚴禁在航班上任何時間使用，包括收音機及訊號發射器(如電視機、AM/FM/數碼收音機、對講機、業餘收音機/訊號收發器、民用頻道收音機/掃描器及遙控裝置/玩具)、網絡及連接器材 (如無線區域網絡裝置)、個人電子用品 (如空氣清新機、電子煙及電動按摩器)、家居電器（如電熱水壺、熨斗、暖爐、電風筒、電子變流器/變壓器)。所有航班現已禁止攜帶三星Galaxy Note 7智能電話，乘客不可隨身攜帶該款智能電話，亦不可存放於手提及寄艙行李內。乘客可到cathaypacific.com查閱詳細情形，或聽從機艙服務員的指示。機艙內電子醫療儀器的使用 國泰航空允許乘客在航機上使用可攜式電子醫療器材，惟乘客必須預先通知我們。航機內專供手提電腦使用的110伏特供電插座僅適合特定器材使用。我們不能保證所有航機座位都設有110伏特交流電插座，也無法保證所有插座運作正常；因此，我們建議乘客帶備可透過電池（乾電池或通過認證的凝膠式電池）自行供電的醫療器材。所有維生設備必須具備自行供電功能。攜帶登機的電池必須按照相關的安全、保安及有害物質之規定包裝攜帶。詳情請聯絡國泰航空訂位部或瀏覽cathaypacific.com。丟棄利器 航機上配備利器棄置箱，如需要丟棄針筒等利器，請聯絡我們的機艙服務員。嚴禁吸煙 所有國泰航班均為非吸煙航班，廁所內設有煙霧感應器，在航機上任何地方吸煙或破壞煙霧感應器均屬違法，根據香港法例，違例者最高可罰款50,000港元及入獄兩年。在航機上禁止使用電子香煙。具破壞性、粗野或危險的行為 國泰航空絕不容忍機上乘客做出任何不當行為，違規人士可被控告。所有國泰航機均受香港法律管轄，乘客不可做出以下違規行為： • 故意妨礙機組人員履行其職責• 無合理解釋而不遵從機組人員為保護航機、人身、設備安全或維護機艙內秩序及紀律所提供的指引• 擾亂秩序的行為• 破壞或干擾航機內任何部件、儀器或系統• 於醉酒時登機或於機艙內喝醉• 於任何時段內於機艙內吸煙• 於禁止使用電子儀器時段，或在機組人員提示後仍使用電子儀器。如果國泰航空認為，任何人士在航機上進行具破壞性、粗野或危險的行為，國泰航空有權採取一切必要的行動，以確保乘客和機組人員的安全、健康及舒適。這些行動包括但不限於： • 拒絕提供酒精類飲料給該人士• 沒收該人士的酒精類飲料、香煙及其他違禁品• 限制該人士在機艙內的活動• 如航機停泊在陸地上，驅逐該人士下飛機• 拒絕運載該人士前往機票上尚未飛行的航點，而無需作出任何賠償• 禁止該人士在未來搭乘國泰航空的航班，包括撤銷其飛行獎勵計劃會員的資格而無需作出賠償• 向有關當局舉報該人士• 協助有關當局對該人士的調查及起訴。如果國泰航空認為，因為該人士的行為而導致國泰航機必須臨時改道飛往另一目的地，該人士必須負責所有因改道而導致的直接及間接的費用。