Oman Arab Bank in­tro­duces ro­botic process sys­tem

Banking Frontiers - - Banking In The Gulf -

Oman Arab Bank has in­tro­duced a new ro­botic process au­to­ma­tion sys­tem, a first of its kind in the Sul­tanate. The sys­tem will per­form most of the daily bank­ing trans­ac­tions, in­stead of them be­ing man­u­ally done by em­ploy­ees, with the same ef­fi­ciency and high ac­cu­racy and speed. This will give em­ploy­ees more time to de­vise so­lu­tions and ser­vices that will meet the cus­tomers’ needs. The bank’s CEO Amin Al Hus­seini said with this sys­tem, a ma­jor­ity of the bank­ing prod­ucts and pro­cesses are be­ing au­to­mated, al­low­ing time for the em­ploy­ees to work to­wards in­no­vat­ing and de­vel­op­ing prod­ucts that bet­ter meet the ex­pec­ta­tions of cus­tomers, if not ex­ceed them. The ro­botic process au­to­ma­tion sys­tem takes care of pro­cesses re­lated to ac­count man­age­ment, ap­proval of loans and cards’ op­er­a­tions, in ad­di­tion to is­sues re­lated to com­pli­ance and fi­nan­cial risks man­age­ment.

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