Qual­ity, price and re­li­a­bil­ity are top cri­te­ria of buy­ers

BioSpectrum (India) - - BIO CONTENT -

BioSpec­trum spoke to many in­dus­try peo­ple (Biotech, pharma, health­care, gov­ern­ment in­sti­tutes, Hos­pi­tals) on the cri­te­ria while pur­chas­ing the equip­ment. Over 30 per cent of the peo­ple have agreed that qual­ity is of ut­most im­por­tance fol­lowed by com­pet­i­tive price 24 per cent (in­clud­ing taxes). 20 per cent of the re­spon­dents ob­served that re­li­a­bil­ity of the com­pany and sup­ply chain is an­other key cri­te­ria they look at while procur­ing equip­ment. The next to fol­low on the ta­ble in­clude ser­vice (tech­ni­cal sup­port, sales etc.) with 10 per cent and credit terms and pe­riod with 9 per cent. There are many other cri­te­ria (re­fer ta­ble) the in­dus­try peo­ple con­sider be­fore tak­ing the fi­nal de­ci­sion on pro­cure­ment of an­a­lyt­i­cal tools, in­stru­ments and equip­ment.

We con­duct ini­tial level en­quiry with the ven­dors to col­late on in­for­ma­tion re­lated to Avail­abil­ity of the re­quired prod­uct in re­quired quan­tity, Tech­ni­cal ca­pa­bil­ity of the ven­dor, Fi­nan­cial ca­pa­bil­ity of the ven­dor, In­fras­truc­tural ca­pa­bil­ity of the ven­dor etc., Past Per­for­mance, Credit terms and Good­will. Then we pre­pare the com­par­a­tive state­ment in the stan­dard for­mat on de­tails such as Price (in­clud­ing taxes), Credit pe­riod, Pay­ment and de­liv­ery terms, Qual­ity of the prod­uct of­fered and Dis­count of­fered etc. to take a fi­nal de­ci­sion. We are plan­ning to pro­cure lat­est equip­ments in the field of Di­ag­nos­tics like NGS, TFM, track sys­tem etc.

- Bhaskar Ghoshal, VP– Com­mer­cials, Dr Lal PathLabs

Qual­ity and price of the prod­ucts are the ma­jor de­ter­min­ers in choos­ing our bio-sup­pli­ers. Avail­abil­ity of Parts & Con­sum­ables is the next cri­te­ria as our ma­jor sup­pli­ers are MNCs op­er­at­ing out of In­dia and timely avail­abil­ity of spares or con­sum­ables af­fect the turn­around time of our projects. We are in the process of get­ting GLP (Good Lab Prac­tices) cer­ti­fi­ca­tion to our fa­cil­ity. So we have be­gun to short­list the sup­pli­ers to pro­cure some of the equip­ments like High end Flow-cy­tomer, HPLC and Blood He­ma­tol­ogy Anal­y­sers.

- Dr Chaitra Har­sha, MAN­AG­ING DI­REC­TOR, Vipra­gen Bio­sciences

The cri­te­ria for se­lect­ing a sup­plier is based on abil­ity of sup­pli­ers to sus­tain qual­ity, ser­vice level ca­pa­bil­i­ties, cost ad­van­tages, fi­nan­cial stand­ing and their process val­i­da­tion and qual­ity cer­ti­fi­ca­tions. Above are not in a se­quen­tial man­ner but si­mul­ta­ne­ous cri­te­ria to sat­isfy.

- Ajith Ku­mar, Head Pro­cure­ment, Nat­u­ral Reme­dies

Top five cri­te­ria in­clude Qual­ity, In­for­ma­tion shar­ing and busi­ness part­ner­ship, Price, Re­li­a­bil­ity (sup­ply etc), Busi­ness re­spon­sive­ness (speed, qual­ity etc).

- TS Girid­ha­ran, Vice Pres­i­dent - Sup­ply Chain, Om­niAc­tive Health Tech­nolo­gies

The qual­ity of prod­uct is of ut­most im­por­tance. Of course, there are many other fac­tors like pric­ing, timely sup­ply, ex­per­tise and as­so­ci­a­tion and busi­ness deal­ing, we need to con­sider while deal­ing with the sup­pli­ers.

- S Va­sude­van, Sup­ply Head, Genetix Biotech Asia

The at­tributes I con­sider most im­por­tant while se­lect­ing a sup­plier are the ser­vice, tech­ni­cal ef­fi­ciency, ex­pe­ri­ence, re­li­a­bil­ity and good pric­ing. Out of these, ser­vice and re­li­a­bil­ity are two prime fac­tors on which one can­not com­pro­mise.

- Richard John­son, Di­rec­tor, Sup­ply and Ser­vice, J J Biotek

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