The Achilles’ heel of Indian bureaucracy
● Woefully little is known about bureaucratic efficiency at the most senior levels of management. This is arguably when productivity matters the most, because senior civil servants are in charge of State or Central Government departments towards the end of their careers. ● Little is understood about the workings of State-level bureaucracies, the variation among them, and their impact on development and governance. There has been little systematic research into these issues, despite the fact that States are today the prime venues for political competition, economic policymaking, and governance writ large.