Business Standard

Infosys launches integrated AI platform to boost digital tech services

- AYAN PRAMANIK More on business-standard.com

Infosys has introduced a nextgenera­tion artificial intelligen­ce (AI) platform, Nia, to strengthen its digital technology-based services.

Nia builds on Mana, the first AI platform introduced by the software services major last year. It also includes the robotic process automation capabiliti­es of AssistEdge, another Infosys solution.

The integrated platform will add a layer of forecastin­g in businesses across the sector, be it demand in manufactur­ing or risk-profiling.

“Together, both these products (Mana and AssistEdge) have amassed more than 50 clients and over 150 engagement­s across all industry sectors within a year of operations. As a unified, flexible and modular platform, Nia enables a wide set of industry and function-specific solutions and allows clients to build custom experience­s to suit their business needs,” the company said in a statement on Thursday.

Nia, which is ready to be offered to clients, can take up works such as forecastin­g revenues, predicting what products need to be built, understand­ing customer behaviour, deeply understand­ing the content of contracts and legal documents, understand­ing compliance, and fraud.

“Nia, the next generation of our AI platform, takes our purposeful approach to AI, one in which technology serves to amplify people and empowers them to work in new ways, to new heights. When we bring this together with our unmatched ability to educate and train in AI techniques and emerging technologi­es, we now have the platform, the services and the skills to deliver new unpreceden­ted value to our clients,” said Vishal Sikka, chief executive officer, Infosys.

This platform will use big data analytics, machine learning, knowledge management and cognitive automation capabiliti­es of Mana; end-to-end robotic processes of AssistEdge; and scalable machine learning capabiliti­es of Skytree.

“WE NOW HAVE THE PLATFORM, THE SERVICES AND THE SKILLS, TO DELIVER NEW UNPRECEDEN­TED VALUE TO OUR CLIENTS” VISHAL SIKKA, CEO, INFOSYS

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