Making A Deal, AI STYLE
Research into computers that negotiate for us has been on for some time but only now are truly autonomous negotiators being deployed in real-world situations. In a paper by researchers Kaisers, Jonker, Gerding and Gratch, many ethical questions regarding the use of such agents have been explored. One benefit is reduction of cost, time, effort and stress. The authors say completely autonomous negotiating technologies are still in the future. For now, user trust is one challenge. Another challenge is how negotiators like or manipulate when they feel they need to or when they negotiate through a third party.