Build­ing New Plat­forms

ARUNA JAYAN­THI IS LEAD­ING THE IT GI­ANT'S INI­TIA­TIVES IN ASIA- PA­CIFIC AND LATIN AMER­ICA.

Business Today - - THE MOST POWERFUL WOMEN IN BUSINESS - BY GOUTAM DAS

Al­though the In­dian IT in­dus­try is three decades old, there are only a hand­ful of In­dian women in global roles. Aruna Jayan­thi, the for­mer In­dia boss of Euro­pean IT ser­vices gi­ant Capgem­ini, is one of them. Af­ter run­ning just In­dia op­er­a­tions, Jayan­thi took over as the CEO of Busi­ness Ser­vices, cre­ated by Capgem­ini to pro­vide BPO and Plat­form ser­vices in 2016. This year, in July, she was ap­pointed as man­ag­ing di­rec­tor of the com­pany’s Asia-Pa­cific and Latin Amer­i­can busi­ness units.

The past year, at Busi­ness Ser­vices, Jayan­thi helped Capgem­ini de­velop new mar­kets. “In Asia Pa­cific, we won deals in

WHY SHE MAT T E RS She is among the very few women in the IT in­dus­try with global roles

Ja­pan, Aus­tralia. Capgem­ini, as a group, was present in these coun­tries al­ready. How­ever, the Busi­ness Ser­vices part did not ex­ist in Ja­pan be­fore,” she says.

While BPO is a well un­der­stood and es­tab­lished ser­vice line, Plat­forms, which have a sig­nif­i­cant tech­nol­ogy com­po­nent, have emerged over the last few years. It is al­most like a prod­uct busi­ness — very low num­ber of peo­ple, high rev­enue. Jayan­thi, over the last two years, drove this model at Capgem­ini, widely re­ferred to as “non-lin­ear” in the IT in­dus­try. For years, peo­ple growth mim­icked rev­enue growth in the in­dus­try but that has changed now be­cause of au­toma­tion as well as due to a less favourable sen­ti­ment on out­sourc­ing.

The new role, Jayan­thi says, is thrilling: “Glob­ally, for any com­pany, Asia Pa­cific and Latin Amer­ica are the high growth mar­kets. While these ge­ogra­phies are still small (over a bil­lion dol­lars of Capgem­ini’s rev­enues in 2017), there are ex­cit­ing op­por­tu­ni­ties.”

MD, APAC Busi­ness Uni­tand LatAmUnit ARUNA JAYAN­THI

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