Now, cool shipments more customer-friendly
Lufthansa Cargo is making the invoicing model for Cool/td shipments even more customer-friendly.
Jorg Bodenröder, Director Competence Center Temperature Control at Lufthansa Cargo said, “The aim is to be as flexible as possible in the interest of the customer and provide a reliable as well as clear basis for calculation. As such, this removes the former minimum hire duration and in the future, our customers will only pay for the days that they actually need. In addition, we have significantly lowered our extra fees, so that our customers are not disadvantaged even if they make bookings at short notice." With this the sender is now free to select the number of required rental days and the number of additional fees will be noticeably reduced. Until now, it was only possible for a cus- tomer to hire a refrigerated container for a minimum of four days at a time; in the event of a booking at short notice, a change to a booking or an extension, further fees were added.