DHL adopts risk man­age­ment plat­form

A new sup­ply chain risk man­age­ment plat­form has been adopted by DHL that would pro­vide its cus­tomers with value ad­di­tion ser­vices such as route vi­su­al­i­sa­tion, coun­try-spe­cific risk over­view and global in­ci­dent re­ports in al­most real time. The plat­form wil

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Sup­ply chain com­pany DHL, an­nounced its adop­tion of Re­silience 360, an end-to-end sup­ply chain risk man­age­ment plat­form that alerts cus­tomers about global in­ci­dents and risks to their global sup­ply chain in al­most real time. The new ca­pa­bil­ity would en­able DHL to gain an ad­van­tage over its coun­ter­parts by im­me­di­ately re­spond­ing to in­ci­dents and pre-empt­ing or min­imis­ing busi­ness in­ter­rup­tion.

To­bias Lars­son, Head-DHL Re­silience Team, DHL Cus­tomer So­lu­tions & In­no­va­tion says, “Cor­po­rate sup­ply chain or­gan­i­sa­tions op­er­ate on a re­gional ba­sis and are dis­con­nected among re­gions and even sites. As a re­sult, they lack vis- ibil­ity and span of con­trol be­yond their part of the op­er­a­tion. That may work day to day, but when you’re in cri­sis, it can be a prob­lem.”

The new ad­di­tion will help cus­tomers of DHL to scan the lat­est po­si­tion and sta­tus of all their ship­ments world­wide mak­ing it eas­ier for them to cor­re­late ship­ments with dis­rup­tive in­ci­dents. Peter Schone­feld, Head-Sup­ply Chain Man­age­ment, Sch­mitz Car­gob­ull said, “With Re­silience360, we´re able to gain bet­ter visibility of our end-to-end sup­ply chain and are now aim­ing to ex­pand this. It gives us the abil­ity to book al­ter­na­tive re­sources be­fore the com­pe­ti­tion does in or­der to make the de­liv­ery of our cus­tomer or­der safe.”

To­bias Lars­son Head-DHL Re­silience Team DHL Cus­tomer So­lu­tions & In­no­va­tion

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