Does the AutoGate system technology make a difference for customers?
The fully automated AutoGate system uses state-of-the-art identification technologies to manage gate operations, ensuring that all containers and trucks are automatically identified before entering or exiting the terminal. The advanced optical character recognition and line-scan camera technology (automatically detecting seal presence) links with gate operating software that seamlessly integrates to our terminal operating software and customer access portal. The security process is further completed using biometric fingerprint identification to validate driver/load identification and enhance security.
The introduction of AutoGate and the new Navis N4 TOS is an important step in enhancing the customers’s experience of using the port. We have combined both initiatives into a single project to minimise any disruption to normal operations for our customers and to provide overall benefits sooner. This decision came with added risks, but we have managed to deliver this significant upgrade to our capabilities.
Haulier transactions are now fully integrated into the N4 system. It means more secure and efficient visits and minimal turnaround times at our terminals. But this is not the whole solution. It needs to be