Air freight: A prime service
every customer knows its cost, implication on arrival. Hence when ultimate consumer is ready to pay and wants product in time, doorto-door being value added and effective service is most reliable. As a forwarder at origin in partnership with destination agent is single point of contact for customer. They have to co-ordinate through various agencies on arrival in India (Airlines/ Terminal Operators) by paying their charges and customs in case duty payments post processing of import formalities.
Every business has its own commercials and this case, being door-to-door, forwarder at origin and destination has to outsource transportation as unlike integrators they do not have own transportation. Such costs are part of EXIM and will not affect trade, as one cannot have an objection.”
“From the viewpoint of terminal charges, as long as they guarantee meeting global benchmarks and do not create additional cosmetic charges, like charging 25 per cent more when goods arrive on express service. All shipments arriving by air must be ready for delivery with six to eight hours. Customers are fully aware what is best for them and in such cases its best to use air freight service and get goods delivered fast instead of shipping by ocean blocking product cost/ loss of interest/
Every business has its own commercials and in this case, being door-to-door forwarder at origin and destination has to outsource transportation
higher insurance/longer transit time/ possibility of damage and such customer will always be air freight shipper on such lanes, where logistics transit times are an issue,” informs Thakkar.