The first challenge/ opportunity comes from incredible growth of e-commerce, and record online sales asks for improved service levels. The e-commerce is about to explode in India. And, the opportunity is huge.
Air cargo connectivity, on a par with passenger connectivity under the RCS in the civil aviation policy, should also be brought under the armpit of the government policy to make optimum utilisation of the created capacity, available on smaller aircraft deployed under the scheme.
Creation of better infrastructure at airports with adequate cargo handling capacity for exports and imports, enhancement of facilities for the multimodal transportation of goods (sea-air/air-sea).
Creation of good road infrastructure for the speedy movement of goods from industrial hubs to airports, upgradation of airports in Tier II and Tier III for operation of larger aircraft directly from these cities to domestic/ international markets.
There are no service Level parameters defined to measure and compare each activity of the entire supply chain with standards defined internationally. It should be done by a specialised nodal agency of the Government.
Customs intervention in the clearance processes should be electronic, simplified and more surveillance-oriented.