For Safer In­ter­net Bank­ing

Consumer Voice - - In The News -

• Avoid In­ter­net bank­ing through links pro­vided in any mail/mes­sage/web­site.

• Al­ways type the URL of bank in browser.

• As far as pos­si­ble, ac­cess Net bank­ing through a se­cured lo­ca­tion like your per­sonal com­puter, lap­top, of­fice PC, etc. Avoid In­ter­net cafes/ pub­lic fa­cil­ity cen­tres.

• Use a strong pass­word and change the pass­word reg­u­larly.

• While us­ing pub­lic ATMs/card-swap­ping ma­chine, re­sist com­pro­mis­ing your PIN – en­ter the PIN your­self.

• Set up ac­count trans­ac­tion lim­its that are of­fered by most of the banks – this will limit your losses in case of an un­fore­seen in­ci­dent.

• Re­port any sus­pi­cious trans­ac­tion/mes­sage to your banker and also to po­lice.

• In case the bank re­fuses to ac­knowl­edge or act on your com­plaint, ap­proach the bank­ing om­buds­men or even the IT sec­re­tary of the state.

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