Point to Be Noted 1
It was brought to the notice of Consumer Voice that some forums in Delhi were not accepting complaints against educational institutes. These forums were referring to a rare judgement in the matter of Maharishi Dayanand University versus Surjeet Kaur. In the referred case, it was held that the university was not giving services under Consumer Protection Act. Consumers must note that this order was given in just about six lines and did not discuss the facts or merit of the particular case. Hence, it cannot really become the basis of rejection of your petition in the forum. Also note that till date the Supreme Court has not issued any order wherein it bars forums from accepting petitions against educational institutes. Moreover, other than a few random rejections at district forums, there has been no such rejection at National Forum. In case your petition against an educational institute is not accepted, you must move to a higher forum, especially if the rejection is made on the bass of the above-mentioned case.