Point to Be Noted 1

Consumer Voice - - Legal Matters -

It was brought to the no­tice of Con­sumer Voice that some fo­rums in Delhi were not ac­cept­ing com­plaints against ed­u­ca­tional in­sti­tutes. Th­ese fo­rums were re­fer­ring to a rare judge­ment in the mat­ter of Ma­har­ishi Dayanand Univer­sity ver­sus Sur­jeet Kaur. In the re­ferred case, it was held that the univer­sity was not giv­ing ser­vices un­der Con­sumer Pro­tec­tion Act. Con­sumers must note that this or­der was given in just about six lines and did not dis­cuss the facts or merit of the par­tic­u­lar case. Hence, it can­not re­ally be­come the ba­sis of re­jec­tion of your pe­ti­tion in the fo­rum. Also note that till date the Supreme Court has not is­sued any or­der wherein it bars fo­rums from ac­cept­ing pe­ti­tions against ed­u­ca­tional in­sti­tutes. More­over, other than a few ran­dom re­jec­tions at dis­trict fo­rums, there has been no such re­jec­tion at Na­tional Fo­rum. In case your pe­ti­tion against an ed­u­ca­tional in­sti­tute is not ac­cepted, you must move to a higher fo­rum, es­pe­cially if the re­jec­tion is made on the bass of the above-men­tioned case.

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