CON­SUMER COM­PLAINT

Consumer Voice - - Readers’ Page -

After re­ceiv­ing a pre­mium re­minder let­ter from Max New York Life In­surance, I opted for di­rect debit (bank) op­tion for pre­mium pay­ment. After a few days the company said auto debit op­tion was not pos­si­ble in the cur­rent year and I would have to pay by cash/cheque. Hence I paid through cheque. After that I found out that the in­surance company had col­lected the pre­mium through auto debit as well. They had also not given the re­bate promised in their web­site. They do not re­ply prop­erly. Please ad­vise. Amit Garg, Ma­ha­rash­tra

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